5
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5
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5
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1
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Garbage/Scam/Cons
We insured our dog at five months old. We had her spayed right before we got insurance. The vet gave her too much anesthesia, and this caused a back leg paralysis. We found out the dosage is different with Tibetan Mastiffs. It cleared up in a day and she walked fine. I purchased the insurance after that. Fast forward two years. We took her to the vet to make sure she doesn’t have hip dysplasia. We did this because we found out the breeder she came from didn’t have breeding rights. We also had no info on her hips. We just wanted to take precautionary measures to make sure she wouldn’t have any problems. The vet took X-rays and concluded she didn’t have hip dysplasia. We filed our claim with Healthy Paws to be reimbursed 90% of our vet visit. They came back and said since she had a “pre-existing limp” from the prior paralysis, and she couldn’t be covered whatsoever. This was the first claim we ever filed. We had extensive documentation showing she didn’t have hip dysplasia. They basically said F-off. We cancelled our policy, and they took us for two years of monthly payments. Stay away from them.
- INSURER: Healthy Paws
- POSTED: 11/02/2022
- BY: Ellie
- BREED: Tibetan Mastiff
- AGE OF PET: 7 - 10
5
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Claim Response
I have had Met Life Pet Insurance for Riley since he was 6 months old. He has always had issues with his allergies condition and any claims that I submitted to MetLife were paid within a month at most after I sent them into their claims department. Their representatives always called for any clarifications that they needed on the claims and my vet's invoices were approved and paid to me after I had paid the vet up front.
- INSURER: MetLife
- POSTED: 10/31/2022
- BY: Laura
- BREED: Australian Cattle Dog Mix
- AGE OF PET: 7 - 10
5
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4
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Was not easy to find where to apply coupon code my breeder gave me but Steve who I spoke to on the phone was able to fix and address quickly and effortlessly.
Was not easy to find where to apply coupon code my breeder gave me but Steve, who I spoke to on the phone, was able to fix and address quickly and effortlessly.
- INSURER: Trupanion
- POSTED: 10/30/2022
- BY: Jarred
- BREED: Australian Labradoodle
- AGE OF PET: 0 - 3
5
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5
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5
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With any contact all Trupanion associates have always been knowledgeable and helpful.
With any contact, all Trupanion associates have always been knowledgeable and helpful. We often say we wish that Trupanion offered insurance for pet owners. We have been with Trupanion since our Pug was a puppy and he now is 7 years old. Highly recommend Trupanion for all pet owners.
- INSURER: Trupanion
- POSTED: 10/27/2022
- BY: Carl
- BREED: Pug
- AGE OF PET: 7 - 10