Taking care of Benson
Seth was extremely knowledgeable. It was like talking to a friend, not someone selling me something.
- INSURER:
Trupanion
- POSTED: 06/16/2022
- BY: Judy
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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Taking care of Benson
Seth was extremely knowledgeable. It was like talking to a friend, not someone selling me something.
- INSURER:
Trupanion
- POSTED: 06/16/2022
- BY: Judy
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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After years of wonderful service you have changed how you work claims and reimburse Vets.
After years of wonderful service you have changed how you work claims and reimburse Vets. It is a disadvantage to me, who pays your bills, and to them. Further I was misinformed by Trupanion and I made it very clear that I expect a phone call from a more senior person. Which has NOT happened. You used to have superb customer relations and now you are average at best. I have had 2 dogs insured with you since 2012 and I am extremely disappointed in your recent performance.
- INSURER:
Trupanion
- POSTED: 06/13/2022
- BY: Patricia
- BREED: Shar Pei
- AGE OF PET: 0 - 3
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Ok but it wasnât covered
Ok but it wasnât covered
- INSURER:
Trupanion
- POSTED: 06/13/2022
- BY: Angela
- BREED:
- AGE OF PET: 0 - 3
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Ok but it wasnât covered
Ok but it wasnât covered
- INSURER:
Trupanion
- POSTED: 06/13/2022
- BY: Angela
- BREED:
- AGE OF PET: 0 - 3
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After years of wonderful service you have changed how you work claims and reimburse Vets.
After years of wonderful service you have changed how you work claims and reimburse Vets. It is a disadvantage to me, who pays your bills, and to them. Further I was misinformed by Trupanion and I made it very clear that I expect a phone call from a more senior person. Which has NOT happened. You used to have superb customer relations and now you are average at best. I have had 2 dogs insured with you since 2012 and I am extremely disappointed in your recent performance.
- INSURER:
Trupanion
- POSTED: 06/13/2022
- BY: Patricia
- BREED: Shar Pei
- AGE OF PET: 0 - 3
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Nikki McNeil
Youâve always been excellent at handling all of my pet experiences!!
- INSURER:
Trupanion
- POSTED: 06/10/2022
- BY: Nikki
- BREED:
- AGE OF PET: 0 - 3
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Nikki McNeil
Youâve always been excellent at handling all of my pet experiences!!
- INSURER:
Trupanion
- POSTED: 06/10/2022
- BY: Nikki
- BREED:
- AGE OF PET: 0 - 3
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very friendly helpful and a pleasure to talk to
very friendly, helpful and a pleasure to talk to
- INSURER:
Trupanion
- POSTED: 06/10/2022
- BY: Douglas
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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very friendly helpful and a pleasure to talk to
very friendly, helpful and a pleasure to talk to
- INSURER:
Trupanion
- POSTED: 06/10/2022
- BY: Douglas
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Yes
No