5
out of 5
Verified
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5
out of 5
Verified
5
out of 5
Verified
I have not yet and hopefully will never have to use Trupanion Pet Insurance this score of "10" is solely a reflection of my customer service experience from signing my puppy up to follow up questions and concerns.
I have not yet, and hopefully will never have to use Trupanion Pet Insurance, this score of "10" is solely a reflection of my customer service experience from signing my puppy up to follow up questions and concerns.
- INSURER: Trupanion
- POSTED: 11/17/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Trupanion comes through again!
While I may not remember exactly what is covered all the time, Trupanion makes the process very easy. I submitted the claim using the mobile app and receive an email confirming that Trupanion has received it. The turnaround time on coverage of claim is pretty remarkable. I want to say it's 24-48 hours. I then received a more detailed email showing coverage costs and well wishes for my fur baby. I received the check within a week. We had a hiccup when trying to set up direct deposit but I'm pretty sure that was on our end. We will try it again. My experience with Trupanion has been a really good one.
- INSURER: Trupanion
- POSTED: 11/17/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Definitely would recommend enrolment
It was simple and straightforward. I like and appreciate that.
- INSURER: Trupanion Canada
- POSTED: 11/17/2021
- BY:
- BREED: Poodle-Standard
- AGE OF PET: 7 - 10
5
out of 5
Verified
1
out of 5
Verified
You denied coverage for two separate medical issues based on a pre-existing condition from the age of 8 was.
You denied coverage for two separate medical issues based on a pre-existing condition from the age of 8 was. I am paying significant monthly premiums and getting nothing back for our pets medical issues. We are appealing the denials.
- INSURER: Trupanion
- POSTED: 11/17/2021
- BY:
- BREED: Labradoodle
- AGE OF PET: 7 - 10
5
out of 5
Verified
The ONLY insurance company to have
You don’t raise my cost hugely each year, and you are so easy and quick about responding to claims. I have talked a number of people into switching to you from other insurances.
- INSURER: Trupanion
- POSTED: 11/17/2021
- BY:
- BREED:
- AGE OF PET: Over 11 years
5
out of 5
Verified
5
out of 5
Verified
My representative was very kind and patient when answering my question.
My representative was very kind and patient when answering my question. It’s always a distressing time when you have to connect with insurance because it means your fur baby is sick. She was very kind and I felt supported.
- INSURER: Trupanion Canada
- POSTED: 11/17/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3