Easy and simple process
Effortless on my part as my vet submitted the claim
Thank you
- INSURER:
Trupanion
- POSTED: 11/18/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Save on unexpected pet fees. Your pet and bank account will Thank you
Only issue I had was trying to create an account last night.
I did chate with a young lady who was very nice, I am sorry I don't remember her name at the top of my head. Did start with a B is all I know. She followed up with IT and I was able to sign up today.
- INSURER:
Trupanion Canada
- POSTED: 11/18/2021
- BY:
- BREED: Miniature Long Haired Dachshund
- AGE OF PET: 7 - 10
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It saved my baby's life.
It saved my baby's life. I would not have been able to authorized the expensive testing to find why she was paralyzed.
- INSURER:
Trupanion
- POSTED: 11/18/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Don't trust them and don't buy insurance from them!
The only thing they can do is let you submit documents which you don't have and let you wait and wait. If you don't ask them, no response from them, I submitted claim on Oct 1 and get final decision today with they can not pay for this claim. The reason is my cat have a pre-
existing condition. Please don't choose their product
- INSURER:
Pets Plus Us
- POSTED: 11/18/2021
- BY: Xiaofei
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Please don't buy Insurance from them
Please find somewhere else to buy your insurance from. They will either not pay out your claim, or make up some reason to not pay it. Please be warned.
- INSURER:
Pets Best
- POSTED: 11/17/2021
- BY: Raymond
- BREED: Basset Hound
- AGE OF PET: 7 - 10
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Very upset and $4,000 in debt
I've been a client for 6 years with my dog and never had a problem until I got coverage for my cat.
They are declining coverage for any diarrhea related illness even though he was never diagnosed by a veterinary professional. I was paying my premiums for over a year for my cat and was surprised to find out I was not covered. I am currently in debt $4,000 because they will not cover.
I've tried speaking with two supervisors and both have not been responsive. It's really impossible to talk to anyone and have them follow through. The first supervisor needed to speak to my vet, my vet reached out and she never called her back and or replied to my vets email. The second supervisor I have been in contact with since October 5, and I have sent 4 check-in emails. Only one was answered and stated claims is very overwhelmed and she will follow up. That last communication was October 29.
I'm so disappointed because their whole mission statement is "were here when you need us and when your pet needs us" I can not afford surprise thousand dollar vet visits so I thought I was being smart but I have paid my premiums and now being declined.
- INSURER:
Pets Plus Us
- POSTED: 11/17/2021
- BY: Sydney
- BREED: Sphynx
- AGE OF PET: 7 - 10
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Your pet comes first
Always a friendly voice at the other end, never pushy or invasive, always compassionate and they are CLEARLY animal lovers and that’s really important to me! Your pet comes first! Highly recommend, you won’t be disappointed…. Leanne G
- INSURER:
Pets Plus Us
- POSTED: 11/17/2021
- BY: Leanne
- BREED: Tabby
- AGE OF PET: 7 - 10
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Fantastic insurance coverage
Pets Best is an overall good insurance plan at a great value.
- INSURER:
Pets Best
- POSTED: 11/17/2021
- BY: Donna
- BREED: Boston Terrier
- AGE OF PET: 7 - 10
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Best company I have worked with!!
No run around!! Easy and helpful staff Other insurance policies I have had would try everything Not to cover but this company looks to help!!!
- INSURER:
Trupanion
- POSTED: 11/17/2021
- BY: Suzanne
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
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Best Insurance for Pet
My dog is diagnosed with glaucoma and lens dislocation, and healthy paws has been really helpful in giving me quick reimbursement for the money I paid for surgeries, medicines, etc. I am really glad that I have this insurance to help me through this tough time. Highly recommended insurance company.
- INSURER:
Healthy Paws
- POSTED: 11/17/2021
- BY: Wency
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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