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We first considered purchasing medical coverage for our new puppy almost a year ago. Initially, we thought the cost may not be a wise investment - and we were skeptical of any claims processes, should we actually need to utilize the coverage. We can now say with confidence, the decision to purchase coverage from Healthy Paws Pet Insurance is one we will not regret. Earlier this year our puppy had multiple episodes of gastritis/gastroenteritis - which resulted with loose bowels, vomiting, and subsequent treatment for dehydration. Due to the reoccurring nature of these incidents, we believed he may have ingested a foreign object that may have become an obstruction. Analysis of these issues required multiple trips to different veterinarians over the course of a couple months. Once claim forms and associated documentation was submitted to Healthy Paws for reimbursement, the thoughtful staff promptly processed the paperwork and provided clear and personal communication throughout the process. The claims process was straightforward – and offered several options (mail, fax, e-mail) for transmitting information. The ONLY improvement I could suggest/recommend for Healthy Paws is to allow larger file attachments (currently 5MB) for e-mailed claim form documentation. We will certainly continue our coverage - and will not hesitate to recommend the services of Healthy Paws Pet Insurance to our friends and family in the future.

First experience with Pet insurance. We have a puppy mill rescue and not sure of his genetic decided to get insurance. So far great service from Embrace. The claims are paid in a quick fashion and the process has been very easy so far. Good job.

My husband and I were skeptical about getting pet insurance, as we didn't know if it was really worth the cost. We spent a lot of time researching companies and found that Embrace is by far the best one out there. After only having our puppy for 7 months we are beyond thankful to have our coverage with them! It has already paid for itself for the year & has tremendously helped us out financially when our puppy was diagnosed with a condition that needed arthroscopic surgery. The claims process is very easy & we have already received our first check from them. There were no issues when calculating our reimbursement...everything was done exactly the way it should. We are so pleased with Embrace that we tell all of our friends who have pets to go online and get a quote...they wont be disappointed!

THANK YOU ALL SO MUCH FOR YOUR SUPPORT IN COVERAGE OF MY BEAUTIFUL LAB HUNTER. WE ARE ALL IN HARD TIMES AND WE NEED A GOOD COMPANY LIKE EMBRACE TO HELP US TAKE CARE OF OUR FAMILY MEMBERS. I APPERCIATE YOUR TOLERANCE TO IN WAITING FOR ME TO RESPOND BACK TO A QUESTION WEEKS AGO. I AM AN ADVIT COMPUTER AND DO NOT GET ON THE COMPUTER BUT 1 TIME A MONTH. I BELEIVE IN MY HEART THAT GOD SENDS DOGS AND CATS HERE AS ANGELS AND I WILL PRAY FOR YOUR COMPANY TO CONTINUE DOING WELL FOR YOU HELP GOD IN HIS CARING OF HIS ANGELS. THANK YOU SO MUCH AND I WILL SPREAD THE WORD!

While I've only made one wellness claim to date, it was processed in the time noted on Embrace's website and I'm very pleased with the customer service staff at Embrace. I hope I don't need to use them for anything other than wellness visits, but having an English Bulldog I knew I had to have insurance as the breed is prone to various maladies. I feel as though I'm in good hands here with Embrace covering my puppy through her life.