Easy, transparent, and quick.
I’ve had two claims through ASPCA. They were easy to submit and the company processed them quickly. The coverage was clearly explained and matched my policy, and I received repayment within a few weeks of submitting the claims. I wish my health insurance was this transparent and easy to use!
- INSURER:
ASPCA
- POSTED: 10/12/2017
- BY: Margaret
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Compassionate
I have had my pet's insured with Trupanion for several years and have been satisfied with all my claims and representives I have ever spoke with everyone has always been very helpful and compassionate. Thank you
- INSURER:
Trupanion
- POSTED: 10/11/2017
- BY: Pat
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Shopped a lot of insurers -- 100% satisfied
I can't say enough great things about Healthy Paws. When our dog was a puppy, I did a lot of shopping around for insurance after he got sick with pneumonia and I'm very glad that I picked Healthy Paws. Their coverage and customer service are second to none and their claim submission and payment process (take a picture of the invoice and send through their mobile app, payment through direct deposit or check) could not be easier.
Their customer service reps even send personal follow-up notes when they notice significant episode claims, e.g. a torn cranial cruciate ligament surgery. I have fully recommended Healthy Paws to friends, family, and our vet!
- INSURER:
Healthy Paws
- POSTED: 10/08/2017
- BY: Mark
- BREED: Pembroke Welsh Corgi
- AGE OF PET: 7 - 10
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Happy customer
I have been very happy with Trupanion. Thanks for being there for us!
- INSURER:
Trupanion
- POSTED: 10/06/2017
- BY: Dolly
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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Fabulous Provider
Embrace is fabulous. Our senior became very challenged walking. Embrace has been wonderful with laser treatments, chiropractic therapy and hydro threadmill therapy for our guy who receives multiple treatments each week at this time. The claims are paid promptly and easy to file. Honestly Embrace is the only insurance I would recommend. I had another provider years ago so I know what a nightmare that other insurer was. With Embrace they cover what they say they will, they do it kindly and promptly. You will sleep well at night knowing you have credible coverage with Embrace. They are fabulous and outstanding.
- INSURER:
Embrace
- POSTED: 10/05/2017
- BY: DJ
- BREED: Collie
- AGE OF PET: Over 11 years
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Easy to use website
I have filed more than one claim and have had it taken care of quickly with no issues!!
- INSURER:
Nationwide
- POSTED: 10/04/2017
- BY: mama
- BREED:
- AGE OF PET: 0 - 3
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Recently Confirmed Why I Chose Nationwide
At first I was not sure how the experience was going to go. We had some pre-existing conditions on our puppy's policy and a few claim issues where I was frustrated, but recently they have worked with us and been responsive and proved why I decided to go with them in the first place.
Excellent service, and I am very happy with the way they have handled our policy.
- INSURER:
Nationwide
- POSTED: 10/04/2017
- BY: Nigel112315
- BREED:
- AGE OF PET: 0 - 3
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Great benefits and claims pay out turn around time
I purchased the full medical policy when I adopted my Dunkin at age 8 weeks back in September 2016. Of course puppies that age have a lot of medical claims in their first year of life - from vaccinations, to neuter/spay, preventative like ticks, heart-worm medications, blood test etc. I only had to pay the $250 deductible and all of my claims have been 90% reimbursed and I received a check in the mail within 2 weeks of my submission. I have nothing but a great experience with this Insurance Company and will renew my Policy without a doubt.
- INSURER:
Nationwide
- POSTED: 10/04/2017
- BY: Meatsmom
- BREED:
- AGE OF PET: 0 - 3
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Dissapointing
Our pet was placed on an antibiotic and a steroid for a severe ear infection. Embrace conveniently used a pre-existing skin condition to deny coverage. We are only thankful that we discovered Embraces lack of effort to cover with an earache verses a life-threatening disease. We will choose more wisely a different pet insurance company for our Molly at the next premium due date.
- INSURER:
Embrace
- POSTED: 10/03/2017
- BY: Connie
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Outstanding resolution of confusing claims
Recently had to call Embrace and spoke to Christine Batten about my dog, Bear. Bear has had a lot of claims this past year and I was confused about several intertwining ones. Christine was extremely helpful and went out of her way to resolve this. It was such a delight to work with her - kudos to Christine and Embrace.
- INSURER:
Embrace
- POSTED: 10/03/2017
- BY: Susan
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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