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I have 8 dogs insured with Embrace and have been a customer of theirs since 2006. While they certainly have grown in the past seven years, they still strive to provide personalized service. I have had many significant claims over the years, and normally if there is a delay in processing they will send an email explaining why things are taking longer than usual. Their representatives are compassionate, as well as professional. Their policies are well-explained in the documentation they provide, as well as on their website. My dogs have accident and illness insurance and I find that for a multi-dog household, the quality and cost of their coverage is the best out there.

I am so thankful we chose healthy paws to cover our 1 year old Golden Retriever. Our perfectly healthy baby, fairly soon after his first birthday, developed an immune mediated muscle disorder. We were devastated when our boy woke up one morning and couldn't get around. It's been a long road but healthy paws has been with us the whole way offering support and have consistently been reachable by phone when we needed further clarification.

For some reason my review didn't post when I first submitted it, so I'm trying again. Last month my dog tore her ACL, resulting in surgery and both physical therapy and hydrotherapy, which are still ongoing. She's been insured with Healthy Paws since she was two years old (she's five-and-a-half now), and I can't even begin to describe the peace of mind that brought me when I needed it most. It was so wonderful, at a time when I was in shock and worried about my girl's future, to be able to tell my vet "Whatever she needs, do it." My claims have been paid with incredible promptness, and they even e-mailed me after her surgery to ask how she was doing. I've raved about them so much that my vet's office has now begun recommending Healthy Paws to their clients after seeing problems with so many other insurers. Any future dogs I ever own will be Healthy Paws dogs.

We have had our little love Teddy for about a year now, Unfortunaly he seems to have quite a weak immune system & we have been to the vet with him more than we would like. Each time Health Paws has processed our claim within 24 hours & this last time our dedcutible was met. We recieved our reimbursement check within a week. This is outstanding service & I recommend Healthy Paws to every pet-parent I know. I am so glad I insured this wonderful member of our family.

We have been satisfied generally however my dog has been insured with them since birth and the premium keeps going up each year. Also my vet charges are always way more than what they think is customary and reasonable.

I've had Healthy Paws insurance on Kaiya, my Shiba Inu, since she was two years old, and she's now five and a half. She had a tooth pulled shortly after we enrolled, and she's now in the process of rehabbing from a torn ACL. Healthy Paws has been awesome from start to finish. Not only do they cover her physical therapy and hydrotherapy on top of the surgery, they reimburse me in days, keep me apprised of my claim status in the interim and even check in to see how Kaiya's doing. I can't tell you how wonderful it felt when I met with my vet after her injury to be able to say "Whatever she needs, do it," knowing she was covered. I was beyond strssed about her health, and it was such a relief to know I could get her the care she needed without also stressing about money. Any dog I own from now on will be a Healthy Paws dog.

my girl xena tore her patella and needed surgery and I have to say I am pleased with trupanion they are very courteous and paid claims promptly also answered questions I had wonderful expierence and xena is happy and well thank you trupanion

my girl xena tore her patella and needed surgery and I have to say I am pleased with trupanion they are very courteous and paid claims promptly also answered questions I had wonderful expierence and xena is happy and well thank you trupanion

I was very pleased with how Embrace communicated with me regarding the claims I submitted recently. They acknowledged receipt, told me when to expect resolution, received additional status updates, an email stating how much each reimbursement would be and when to expect my checks. No complaints!

Pleased with this insurance company .