Hidden deductible added after signed up
Was happy when I first got coverage with TRUPANION for my dog. She had a shoulder injury and TRUPANION covered 90% of the related issue. Fast forward a year later and they have changed their policy unbeknownst to me and are now charging a deductible. Incredibly frustrated and unimpressed as I always felt this company was transparent. I will be switching insurance carriers for my dog.
- INSURER:
Trupanion
- POSTED: 11/18/2021
- BY: Molly
- BREED: Great Pyrenees
- AGE OF PET: 7 - 10
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Happy customer
They covered everything they said they would and got me the money super quick
- INSURER:
Trupanion
- POSTED: 11/18/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Still waiting for a reimbursement on my dog's health issue.
Still waiting for a reimbursement on my dog's health issue.
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Excellent, Speedy Service
This was my first time making a claim through your company, and I was pleasantly surprised at the ease of the process and the speed with which we received payment. Thank you!
- INSURER:
Trupanion
- POSTED: 11/18/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Always great service
It’s was great like always
- INSURER:
Trupanion
- POSTED: 11/18/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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The best for your pet!
Trupanion has always been there for my dog, which is currently going through serious medical issues. The claims process is unbelievably quick, and customer service has always been friendly and helpful. This is my first time having insurance for my pet, but I guarantee that I will stick with Trupanion for all of my pet's needs. I would recommend them to everyone!
- INSURER:
Trupanion
- POSTED: 11/18/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Super staff at Trupanion
Easy and fast. Staff are courteous.
- INSURER:
Trupanion Canada
- POSTED: 11/18/2021
- BY:
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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They were supposed to send me pdf forms to fill out and two days later still haven’t received it in email.
They were supposed to send me pdf forms to fill out and two days later still haven’t received it in email.
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Friendly and courteous employees that seem to care about my Oliver
Friendly and courteous employees that seem to care about my Oliver
- INSURER:
Trupanion
- POSTED: 11/18/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Great Service
Every experience has been easy. I am so happy with the insurance for my dog. It has taken away so much stress not having to worry about bills with my dog’s illness.
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