Claim procedure seems to be overloaded.
Had trouble processing claims e-mailed from our Vet, switched over to Direct Deposit and still waiting for a claim that was supposed to be processed first but a second one came first !
- INSURER:
Trupanion
- POSTED: 11/19/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Great customer service and easy claim experiences
Great customer service and easy claim experiences
- INSURER:
Trupanion Canada
- POSTED: 11/19/2021
- BY:
- BREED: Airedale Terrier
- AGE OF PET: 7 - 10
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I always recommend Trupanion.
I always recommend Trupanion. I have never had any issues accessing my pets insurance and the claims process is super easy.
- INSURER:
Trupanion Canada
- POSTED: 11/19/2021
- BY:
- BREED: Boston Terrier
- AGE OF PET: Over 11 years
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Border Collie mom
Quick friendly service. Always there to answer questions Time of claim to time of direct deposit is very quick.
- INSURER:
Trupanion
- POSTED: 11/19/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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My choice is Trupanion! I don’t want my name to appear or any other contact info
Representative was very informative
And friendly
- INSURER:
Trupanion
- POSTED: 11/19/2021
- BY:
- BREED: Miniature Goldendoodle
- AGE OF PET: 7 - 10
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Constantly increasing premiums EVERY year.
Constantly increasing premiums EVERY year.
- INSURER:
Trupanion
- POSTED: 11/19/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Customer support is very responsive
Customer support is very responsive
- INSURER:
Trupanion
- POSTED: 11/19/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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So far customer service is excellent.
So far, customer service is excellent.
- INSURER:
Trupanion
- POSTED: 11/19/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Great Service - Mahalo Diane and Trupanion!
Diane was very helpful in providing information, answering questions, and being patient as I weighed all of the considerations to sign up on the call. All documentation was received timely. Great customer service!
While I hope I will not need to use this, I have peace of mind knowing that it is place if/as needed.
Mahalo and Aloha from Hawaii!
- INSURER:
Trupanion
- POSTED: 11/19/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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