5
out of 5
Verified
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5
out of 5
Verified
Quick response
Quick response
- INSURER: Trupanion Canada
- POSTED: 11/20/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Good experience
My cat had a surgery recently, and it costed me 8000 dollars, luckily I have the insurance from Healthy paw. The claim process was very quick, and I received 6000 dollars. Can't imagine what should I do if I don't have the insurance for my little baby.
- INSURER: Healthy Paws
- POSTED: 11/20/2021
- BY: Junjie
- BREED: American Shorthair
- AGE OF PET: 7 - 10
1
out of 5
Not recommended
Takes a minimum of 4+ Weeks to receive reimbursement. It can take 3+ weeks for them to even register that they have received your faxed claim. Categorizes pet issues incorrectly. Have twice reduced our coverage from 80% down to 50% because of claims we have made. We pay premiums for up to $5000 per condition per year and have not exceeded this amount. Poor customer service with extended phone waits and a call back system does not work. Emails can take weeks for them to return. Always have excuses for their poor service…
- INSURER: Petsecure
- POSTED: 11/19/2021
- BY: Sue
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: Over 11 years
5
out of 5
Verified
Signing up was very simple. The representative was very informative. The process was fast.
Signing up was very simple. The representative was very informative. The process was fast.
- INSURER: Trupanion Canada
- POSTED: 11/19/2021
- BY:
- BREED: Yorkiepoo
- AGE OF PET: 7 - 10
5
out of 5
Verified
Thank you for providing us with peace of mind!
So easy to navigate and understand the process. Really like the links to more and pertinent information and availability of options.
- INSURER: Trupanion Canada
- POSTED: 11/19/2021
- BY:
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
5
out of 5
Verified
Staff was very kind helpful informative and efficient.
Staff was very kind, helpful, informative and efficient. I’m very happy about the Trupanion policies and how they price things. I feel that the safety of my pets are truly a concern to this company.
- INSURER: Trupanion Canada
- POSTED: 11/19/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
Love, Maddie
Trupanion allowed me to care for my 1.5 year old puppy in the best way possible. In 8 days we went from diagnosis to sadly having to put the puppy down with Lymphoma. In those 8 days we had multiple emergency vet visits, medication to include chemotherapy. We did everything we could for that sweet puppy to provide quality to her life. If we didn’t have Trupanion we wouldn’t have been able to financially take care of what needed to be taken care of. Forever grateful to Trupanion!
- INSURER: Trupanion
- POSTED: 11/19/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified