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I have failed 2 claims so far. The online process is so easy and fast. Money goes right into checking account. Amazing! Customer service is outstanding! Follow up calls Very thoughtful.

I have career spanning over 20 years working at one of the most well known health insurance carriers in the country. I know everything there is to know about the health insurance industry and all the processes and procedures from implementation to claims payments and everything in between. I strive to provide the most efficient, accurate, and personable customer service and I expect the same from anyone providing me customer service. I am very impressed and pleased with the products and services, not to mention the reasonable premium rates that Nationwide has provided me and my furry babies. The ease of claims submissions is very important as a customer and the excellent turn around time on finalizing claims and receiving my reimbursement check is top notch. We unfortunately recently lost one of our pets and Nationwide so kindly sent us multiple communications expressing their sympathy and willingness to assist and answer any questions we may have had. I am extremely pleased with Nationwide and would recommend their products and services in regards to pet insurance to anyone.

Your staff is polite, knowledgeable and nice to work with.

Insurance companies are usually not easy to deal with, and it takes forever to get the paperwork in and processed etc etc. Not this time! All of my paperwork was in and processed in 24 hours, checks were in the mail almost immediately, even my vet says Embrace was one of the easiest insurance groups they've dealt with. And when I called to ask questions, everyone was friendly and helpful! I recommend Embrace to all the pet people I know.

Have had urinary issues and needed to go to ER with 2 cats. So glad I have vet insurance as always get prompt payment and explanations. When I call, have always had nice people on the phone who truly care about me and my furbabies.

I’ve had two claims through ASPCA. They were easy to submit and the company processed them quickly. The coverage was clearly explained and matched my policy, and I received repayment within a few weeks of submitting the claims. I wish my health insurance was this transparent and easy to use!

I have had my pet's insured with Trupanion for several years and have been satisfied with all my claims and representives I have ever spoke with everyone has always been very helpful and compassionate. Thank you

I can't say enough great things about Healthy Paws. When our dog was a puppy, I did a lot of shopping around for insurance after he got sick with pneumonia and I'm very glad that I picked Healthy Paws. Their coverage and customer service are second to none and their claim submission and payment process (take a picture of the invoice and send through their mobile app, payment through direct deposit or check) could not be easier. Their customer service reps even send personal follow-up notes when they notice significant episode claims, e.g. a torn cranial cruciate ligament surgery. I have fully recommended Healthy Paws to friends, family, and our vet!

I have been very happy with Trupanion. Thanks for being there for us!

Embrace is fabulous. Our senior became very challenged walking. Embrace has been wonderful with laser treatments, chiropractic therapy and hydro threadmill therapy for our guy who receives multiple treatments each week at this time. The claims are paid promptly and easy to file. Honestly Embrace is the only insurance I would recommend. I had another provider years ago so I know what a nightmare that other insurer was. With Embrace they cover what they say they will, they do it kindly and promptly. You will sleep well at night knowing you have credible coverage with Embrace. They are fabulous and outstanding.