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I appreciate the rapid and courteous response in a critical situation.

Trupanion is a company I both trust and respect. As far as I'm concerned, their service and support are the very best in the pet insurance business.

Trupanion premiums just went up by 50% per year. I know they need to adjust but not 50%. If your dog has allergies then literally any skin condition is blamed on allergies and seen as a pre-existing condition. Have never had to claim for anything major and hopefully never will but it will be interesting to see if we get any reimbursement. Dental - if your dog has just a minor amount of plague then it is a pre-existing condition. We are keeping our policy for now with the highest deductible but if the premiums go up again, it will not be worth it.

Embrace has been the best customer service experience we have ever dealt with, period. They are quick and efficient, extremely fair in their claims process, and overall the easiest part of managing major medicinal issues for our boxer boy. Our dog was 8 months old and diagnosed with Steroid Responsive Meningitis Arteritis. Without immediate care and months of medication, he would have died, but thanks to our vets, care credit and embrace, we have weathered the initial diagnosis and one relapse and still have a healthy, happy; typical boxer pup. The claims process is simple and the reimbursement process quick and easy. We were only denied one claim - for diarrhea, because we had seen the vet for diarrhea during the waiting period so it was deemed pre-existing. I don’t agree with that, but given their quickness to reimburse every other multi-thousand dollar claim, I can’t complain. The other WONDERFUL thing about embrace is they will not drop you for claims! Premium renewals and pricing are not based on whether or not you made claims, which means we have the security of having insurance for our dog even if he relapses again.

We’ve had our German Shepherd with Embrace since we got her at one as rescued dog. Embrace has always been timely with no hassles in coverage. Extremely pleased

I'm so thrilled to have purchased Embrace for my 13 month old Bernese Mountain Dog the day he came home; I chose them based on the recommendation of the staff at my vet's office. We had a rough first year and Embrace was wonderful through it all. They covered some major expenses as they said they would; and the Wellness Rewards are totally worth it. The process to submit claims and receive reimbursement couldn't be easier... this most recent claim was no different than the positive experiences I've had throughout the last year. I've already recommended them to family and friends!

Very happy with rapid response & communication! Great company!

Embrace Pet Insurance is amazingly easy to work with: easy to file a claim, easy to check on the claim, and quick to process it. It was also easy to iron out a few paperwork wrinkles with the Embrace staff (the few times I've had to do it) -- just simply reply to an email to clarify, and they take care of the rest. Embrace is affordable; we've ensured multiple dogs for many years now at what I feel like is a low cost, given that dogs are obviously the best thing on Earth. While the younger dogs don't often meet their annual deductible, the very very best thing about Embrace is that if they do -- the financial worry is taken out of the equation. My geriatric soulmate dog was ensured by Embrace for many years of her life, and as she deteriorated in her 14th year with disk disease and renal failure, it was so incredibly comforting knowing that Embrace would cover our vet visits, including consults. It was difficult enough to face her end-of-life care, and not having to worry one second about finances it made an incredibly stressful situation way less stressful. Thanks, Embrace!

Ya'll are very friendly and compassionate individuals who do a great job ensuring the best for our family members (pets).

Embrace customer service always feel like family--had questions about coverage for my greyhound's latest injury, and the guy I talked with at Embrace was so helpful! Embrace is common sense, non-bureaucratic, caring insurance. Embrace was recommended to me by another greyhound owner (greyhounds are like thoroughbred horses--bred for speed, not health, and being delicate, are prone to injury)--and I am thrilled with Embrace. MUCH better than VPI which I had for a former dog.