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Always friendly capable people to work with.

I was pleasantly surprised and very happy with the response time. We took Larry, our dog to ER on a Monday, called TruPanion on Tuesday, picked up Larry on Wednesday and by Thursday TruPanion has approved and closed the claim. Still haven't received the check but assume it will be forthcoming. I will set up direct payment for any future issues

Great!

We went with Trupanion when our sweet Labradoodle came home, based on a recommendation. Trupanion staff has always been understanding and supportive when an issue arose, and we are always happy to recommend the company to friends and acquaintances. We are grateful.

Our dogs have been insured via HealthyPaws pet insurance for over 5 years. If you do your research, you will find this company writes their policies with very comprehensive coverage. They make filing claims easy and painless as well as paying those claims covered in a very timely manner. They have a claims payment option for direct deposit into your bank account and have recently improved that service even though it was very efficient before the improvement. They also have an auto pay option for premium payment which we take full advantage of to eliminate any potential late payment problems. All in all, a great company to work with and we feel very safe having our two dogs covered by such a strong company.

Great coverage, never had any issues getting reimbursed for treatments. Such a help with 2 bulldogs that are constantly having skin, ear, joint, and allergy issues.

Trupanion has always been helpful, knowledgeable and very kind.

I recently had a claim to file after losing our sweet Rufus. I reached out to discuss cancellation of my policy as i no longer had need for pet insurance. My conversation was with Daequan Williamsand he was incredibly helpful and compassionate to my situation. During that very difficult time he made my interaction as eady as possible. I very much appreciate him walking me through the process and giving mer my options.

TRUpanion's customer service Reps are amazing. Love Trupanion! Thank you all!!

Contacted to cancel policy but was told I need to speak to someone different and put on hold. Finally they came back just to say they were still not available but would call me back to follow up and confirm. STILL have not received that call. I only hope I am not charged anything further from day I called to cancel or we will have a whole other issue if that happens too!