Very disappointed and saddened
Very disappointed and hurt by the lack of support from pets best. As new rescue dog parents- our number 1 priority is always to take the best care and provide the best care to our pup as she navigates her new life. This company does not lead with those same intentions and absolutely does not show much care for your animal at all. Very much about collecting money from pet parents who truly want the best for their dog. Very sad and hurt by our experience with this company. I never leave bad reviews… ever… especially coming from a customer service background. But this experience was absolutely awful.
- INSURER:
Pets Best
- POSTED: 11/24/2021
- BY: Megan
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
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Healthy Paws is terrific!
My little 9 yr old chihuahua, Millie, has had two very expensive health incidents in the last couple of years and HealthyPaws not only processed my claims within a day or two of submission, but also checked up on her well-being afterwards, They are very reliable and responsive while also providing excellent support and service. I'm happy to recommend them to you without reservation.
- INSURER:
Healthy Paws
- POSTED: 11/24/2021
- BY: Lynn
- BREED: Chihuahua Mix
- AGE OF PET: Over 11 years
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Pets Best gives me great peace of mind.
My wife and I have had dogs as long as we’ve been married. We’ve been through life with puppies to old dogs and we have some idea as to possible medical costs. When we adopted our new dogs, we decided that insurance would be a good idea.
So, within days of adopting our dogs, they were covered. They’ve had their first wellness visits and we’ve received our reimbursement for vet expenses. We fully expect the wellness plan to pay for itself and we have the peace of mind that comes from knowing that future emergency or geriatric care will be covered as well. It’s really a good feeling.
- INSURER:
Pets Best
- POSTED: 11/24/2021
- BY: Jonathan
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
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As always everyone is so very kind it is so stressful worrying about our best friends and it just means so much to be able
To speak to someone so kind and understanding!
As always everyone is so very kind it is so stressful worrying about our best friends and it just means so much to be able
To speak to someone so kind and understanding!
- INSURER:
Trupanion Canada
- POSTED: 11/24/2021
- BY:
- BREED: Brittany
- AGE OF PET: 7 - 10
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Trupanion is comforting and reliable
It’s been so comforting knowing that my precious fur baby is being taken care of without the worry of the financial concerns. Trupanion has made it easy during very challenging times. The claims are very easy to submit and the reimbursement is very fast…thank you!
- INSURER:
Trupanion
- POSTED: 11/24/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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It’s been very helpful during there senior years .
It’s been very helpful during there senior years .. when we need it most ..
- INSURER:
Trupanion
- POSTED: 11/24/2021
- BY:
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: Over 11 years
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Jeordan was very helpful in making sure my payment was taken out.
Jeordan was very helpful in making sure my payment was taken out. He made a call to make sure it was taken out and called me back.
- INSURER:
Trupanion
- POSTED: 11/24/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Great service! Highly recommended!
The submission process was clearly defined and efficient. Response and payment of the coverage was extremely fast. I have used Trupanion for several dogs and have already mentioned it to friends and family for their pets.
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Trupanion pays for itself.
Trupanion has been wonderful. It is easy to file a claim and payment is very quick. Highly recommend.
- INSURER:
Trupanion
- POSTED: 11/24/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Always fast & explained well.
Always fast & explained well.
- INSURER:
Trupanion
- POSTED: 11/24/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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