Trupanion has had excellent customer service every time I have called.
Trupanion has had excellent customer service every time I have called. They were clear with what they would covered and did not give me an trouble when I have submitted claims.
- INSURER:
Trupanion Canada
- POSTED: 11/26/2021
- BY:
- BREED: Italian Greyhound
- AGE OF PET: 0 - 3
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Trupanion is the best!!
As always my experience with Trupanion is always top notch.
- INSURER:
Trupanion
- POSTED: 11/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Claim
Very easy claims process. Like the direct deposit option.
- INSURER:
Trupanion
- POSTED: 11/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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payment was immediate at the vets office.
payment was immediate at the vets office. Thank you Trupanion for your fast service.
- INSURER:
Trupanion
- POSTED: 11/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Easy Peasy!
Vet submitted claim… easy! Processed quickly! Response was very clear.
- INSURER:
Trupanion Canada
- POSTED: 11/26/2021
- BY:
- BREED:
- AGE OF PET: Over 11 years
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Great customer service!
Quick and easy the representative answered all of my many questions thoroughly and with patience
- INSURER:
Trupanion
- POSTED: 11/26/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Because when I submitted an invoice for what my veterinarian told you was an infection in the lip fold you said no it was an allergy and would not take it as part of a deductible.
Because when I submitted an invoice for what my veterinarian told you was an infection in the lip fold you said no it was an allergy and would not take it as part of a deductible. Fortunately my vet was right and the infection, after treatment, cleared up. But what if it had been a more serious reoccurring condition. Without seeing the infection or believing a colleague your vets wrongly diagnosed a problem. All I was asking for was for this infection to be credited to my deducible.
- INSURER:
Trupanion
- POSTED: 11/26/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Amazing Customer Service
Very informative and easy to talk to. They answered all of my questions also.
- INSURER:
Trupanion
- POSTED: 11/26/2021
- BY:
- BREED: Miniature Australian Shepherd
- AGE OF PET: 7 - 10
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Because when I switched to your insurance for our 6 year old dog I was not fully informed as to possible issues involving prior conditions ie a minor ear yeast infection !
Because when I switched to your insurance for our 6 year old dog I was not fully informed as to possible issues involving prior conditions, ie a minor ear yeast infection ! So now she can never receive insurance for ear problems ! I highly doubt you might post a less than positive review .
- INSURER:
Trupanion
- POSTED: 11/26/2021
- BY:
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
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Easy company to do business with
Quick and transparent response.
- INSURER:
Trupanion
- POSTED: 11/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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