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I cannot thank Healthy Paws enough for being there for our dog Kiki and my family when we need them. Kiki was diagnosed with Cushing syndrome and had a mass in her adrenal gland. Kiki underwent surgery to take out the mass which turned out to be cancerous. unfortunately, Kiki developed pancreatitis and kidney failure a couple of weeks later and was hospitalized several times. She lost appetite and lost a lot of weight and had to have a feeding tube inserted in her neck in order to help her get better. While we worried about Kiki's health, we are thankful that we have a pet insurance to take care of the financial side. Whenever I see or talk to people and coworkers who have pets, I advocate that they get pet insurance for the sake of their pet and themselves. I encouraged my sister, my son and other friends to get Healthy Paws pet insurance and they thanked me because Healthy Paws was there for them as well in time of their need. As for me, Kiki's medical expenses are over $10,000.00 now. Healthy paws processed our claims always immediately. their Customer Care even reached out to check on Kiki's condition. Is that GREAT or what? Thank you, Health Paws for being there for us. You are the GREATEST!

Claims process is quick and easy and payments are fast with clear explanations of benefits and coverage.

We have been pet owners for about 18 years, our rescue kitties died of old age, we took a break from pet ownership for about 2 years and decided to adopt (2) kittens, brother and sister who were abandoned, I had heard about pet insurance and was encouraged to get it so I did, we hadn't had insurance with our previous pets because we simply didn't know about it. Within 2 months of ownership our girl kitten Arya developed a limp, turns out to be "Patella Luxation" fancy word for her kneecap is out of the socket and wont go back in, between diagnosis, surgical consult, and actual surgery to repair it, the cost was significant, over $3000. ASPCA insurance not only paid most of the costs associated with the claim, they actually called me to see how Arya was doing during her recovery. Hands down, getting Pet insurance with ASPCA was the smartest thing I have ever done as a pet owner. I highly recommend anyone who owns a pet do the same and ASPCA was a great choice for our family.

Employees care and process is easy

I must admit this has more to do with the people when I call with questions They are always extremely helpful and the fact that they can understand and speak English it makes the whole conversation flow that much easier. As far as the insurance. I hate that it is 3x what it was when we first got it. Especially when we were promised it would not increase. My health care doesnt increase as much as this does. But overall happy to have the insurance and that you pay the claims in a very timely manner. Most helpful.

This is the best pet insurance I have ever found and I did a TON of research before deciding on Figo. I even recommend it to everyone I know, or will listen. The plans cover things I would never have even thought about being covered. Only pet insurance company that offers 100% coverage after a yearly deductible.

I called to verify that biopsies treatments for my pug would be covered. The pre-approval process was smooth and quick. We were able to get pre-approval and the biopsies done on the same day within a couple hours of initial call. Thank you.

FAST payment-I wish human insurance would pay like this-very happy with Trupanion.

I like this company so much I contemplated trying to work for this company :-) I think I tell people about this company three times a week at least. No joke a few hours ago I got a phone call from our dog's veterinarian asking me why I like Trupanion so much because she was shopping for insurance for her own dog and she knows how much I love Trupanion!

Figo has been cooperative, helpful, sympathetic and committed to the health and well being of our two Great Danes. We loved Figo for our older Dane and would not have gone to anyone else when we got our younger Dane.