Great Company
Healthy Paws insurance is great! I have used them a few times in the last four years, or so, and their service is impeccable.
In addition to that, filing a claim on the app is so easy and they respond immediately.
They also follow up with an email asking about your pet's progress and recovery. They really care!
I highly recommend Healthy Paws to anyone who has a pet and wants to ensure giving them the best care possible.
- INSURER:
Healthy Paws
- POSTED: 11/20/2017
- BY: Anat
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Purchasing pet insurance through Trupanion has been a great financial decision. No complaints!
It really works - Fast claim processing and great customer service! No discrimination on the age of your dog.
- INSURER:
Trupanion
- POSTED: 11/19/2017
- BY: Sandra
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Great rep
The representative was very nice, in fact one of the nicest I've spoken with at Trupanion. It sounded like it was his first day, so he didn't have all the answers. He did get the manager for help. It turns out my issue was with how the vet's office mistakenly filed the paperwork. I was told to have them call back, but I wasn't given a direct line or a name to talk to when I asked for one. I also asked if he could make a note of our conversation for the next rep when the vet's office calls in which he was happy to do. The rep was truly a pleasure to work with.
In cases like mine, a reference number or direct line would be best. Having to reexplain the same issue to multiple people is aggravating and time consuming. It's also complicated when so many people are involved - me, vet's office, reps at Trupanion.
- INSURER:
Trupanion
- POSTED: 11/17/2017
- BY: Miles
- BREED: Chihuahua
- AGE OF PET: Over 11 years
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Glad you are there for us!
I have only had to use the insurance once, but received extremely good service and compassionate people helping me with the claim. We are glad you are there for us!
- INSURER:
Trupanion
- POSTED: 11/16/2017
- BY: Dolly
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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Not happy with rates
I am not happy that the rates for both of my dogs have gone up so much.
I feel that as soon as the dogs begin to age the rates go up because you know finding another company to insure older dogs at a decent rate isn't easy so offer good rates when the dogs are young but raise them significantly later.
- INSURER:
Trupanion
- POSTED: 11/16/2017
- BY: Ernie
- BREED: Doberman Pinscher
- AGE OF PET: 7 - 10
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Many thanks!
I truly appreciate the detailed information and quick responses to my questions and claims I've submitted. Many thanks for being there for me and my sweet boy Spencer!
- INSURER:
Trupanion
- POSTED: 11/16/2017
- BY: Kimberly
- BREED: Havanese
- AGE OF PET: 7 - 10
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Forever grateful!
We couldn't be more grateful for Trupanion. We have had insurance on our dogs for years, and always hoped that if and when we should need to file a claim, that it would be easy, straight forward and effective. Trupanion not only met, but exceeded our expectations. When we needed to focus most on our family and our dog, we were able to do so, rather than being worried about claims or benefits. Trupanion is an answer to our prayers.
- INSURER:
Trupanion
- POSTED: 11/14/2017
- BY: Kari
- BREED: Dachshund
- AGE OF PET: Over 11 years
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Thank goodness for Trupanion!
Our dog was completely healthy for the first 5 1/2 years of his life. Suddenly, he started having seizures that are apparently due to epilepsy. We're still trying to get the seizures under control and reduce the frequency of these episodes. Our dog has needed lots of medications, tests and consultations with neurology specialists. We are so grateful to have Trupanion insurance to help us pay these expenses. I recommend this insurance to ANYONE I know with a pet. It's easy to file claims, and the payments are received promptly. Best decision we ever made!
- INSURER:
Trupanion
- POSTED: 11/14/2017
- BY: Kathy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Illinois Embrace is a company that actually cares about my pet!
Choosing Embrace insurance to protect our dog what’s the smartest decision I’ve made all year. Embrace has shown itself to be a company that actually cares about our pets. I highly recommend them to any and all pet owners.
- INSURER:
Embrace
- POSTED: 11/14/2017
- BY: Fernando
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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I love Trupanion!
I love trupanion, all my service has been great!!!
- INSURER:
Trupanion
- POSTED: 11/14/2017
- BY: Cathy
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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