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Both of Smokie’s claims were promised very fast. Thank you so - so much trupanion!

Very satisfied with the services and never had a problem with reimbursements. great customer service.

My Smokie only had two claims and twice. They where very fast in paying on it. Thank you trupanion, I brag about Smokie's ins. To people all the time.

We loved Healthy Paws 6 years ago when our coverage paid for major surgery and a life-saving diagnosis for our newly rescued dog. She just came through another major surgical procedure last month. Healthy Paws was quick to review our claim and expedited payment so I could cover our credit card bill. Their reps are always professional, friendly and compassionate. One of the smartest investments we've ever made! Wish they covered humans!

Figo saved my pets life and my family a ton of money!!! I saw a few negative responses about claim times so I wanted to chime in. Not sure if the others received the same letter I did, but they have been great at communicating their growing pains and it seems to me like they are on it. Personally my experience has but nothing but fabulous. They paid my claim and whenever I text them they are super responsive. All in all, they are hands down the best pet insurance company out there. They also have an awesome Pet Cloud and mobile app.

I am so beyond grateful for Figo. Early this year, I filed my first claim, and it was a big one ($1200+). What seemed like a minor dental issue (a lost tooth) ended up being indicative of significant damage to 8 of my dog's teeth, something that could only be caught during an in-depth dental cleaning and had therefore been missed in regular check ups and by the rescue where I got my pup. Uploading documents to Figo's site was so easy I thought for sure I had done it wrong, and I received my claims check so fast (I don't remember exactly the timeline, but it was not more than two weeks later). Then, a week or so after my claim was closed, I received a card from Figo saying they were thinking of me and my pup and wishing her a speedy recovery. I am so accustomed to human insurance putting me through the ringer with having standard claims denied and spending hours on the phone to get basic care covered. It's such a relief knowing that my furbabies are in good hands. Surgery is stressful enough, and I really can't express what a relief it was for this part of the process to be so smooth and easy. I spent HOURS researching different pet insurances, but ultimately felt like Figo cover the most for the best prices. I was already please with how quickly and easily they handled my claim, and sending a get well card was a cherry on top. I feel like Figo is a company run by people who have and love pets, and ultimately, that's who I want handling my pets' insurance.

I have two of my GSD dogs on Trupanion, both are competition dogs in dog sport (IPO). I have unfortunately had to file insurance claims on both dogs. Trupanion was compassionate, thorough, and fast! They made the process so much easier when having to deal with an injury and/or illness. The staff ask you about your dogs, and remember little details. Filing online was super easy, and payment was within 7 days each time! We have 90% coverage, $200 deductible, and a comprehensive/holistic care rider. It has saved me THOUSANDS! Thank you Trupanion!

I did recommend Trupanion to my son. I have always had outstanding customer service with Trupanion. Thank you. Tammy

No words can truly express how grateful I am to have my pups insured with the best. To me, that’s Embrace. Thank you all at Embrace for your kinds words and support during a terribly difficult time with our Chloe. Sadly we lost our little girl. She was only 7. They light a candle for our sweet Chloe. How thoughtful that was! Additionally a representative was so helpful at a horrible time when Chloe was in the ER. She followed through, went 1,000 extra miles to help us. Everyone of you them are amazing and we are so thankful for all they have done.

You choose what you can afford and the Trupanion Staff is always there to answer ALL your questions in the most pleasant manner. So easy to submit a claim, so easy to call and ask questions. I can't say enough good things.