Excellent service
My experience with Trupanion has been a very positive one. They are quick to confirm receipt of the claim. The processing and turnaround time has been very quick. Customer service has been awesome, when I call the CSR is very knowledgeable and helpful. My sister just signed her dog up for Trupanion ins!!
- INSURER:
Trupanion
- POSTED: 06/30/2014
- BY: Lori
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Excellent service
My experience with Trupanion has been a very positive one. They are quick to confirm receipt of the claim. The processing and turnaround time has been very quick. Customer service has been awesome, when I call the CSR is very knowledgeable and helpful. My sister just signed her dog up for Trupanion ins!!
- INSURER:
Trupanion Canada
- POSTED: 06/30/2014
- BY: Lori
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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i wish all companies operated like this one
they almost daily kept in contact with us and payment to us was as fast as one could possibly ask for. thank you trupanion
- INSURER:
Trupanion
- POSTED: 06/11/2014
- BY: lorraine
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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i wish all companies operated like this one
they almost daily kept in contact with us and payment to us was as fast as one could possibly ask for. thank you trupanion
- INSURER:
Trupanion Canada
- POSTED: 06/11/2014
- BY: lorraine
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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An Outstanding Experience Every Time
I have used Embrace for 4-1/2 years - since I got my beautiful rescue, Jackson. Anytime I have a question or whenever I submit a claim, I am met with the most knowledgeable, caring and professional people. I have told every single one of my friends with dogs that if they don't have Embrace, they should cancel their current insurance and sign up!
- INSURER:
Embrace
- POSTED: 06/02/2014
- BY: Sheri
- BREED: Labrador Mix
- AGE OF PET: Over 11 years
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Since 2009, excellent service as always
Our girl has been under the melanoma vaccine protocol since her diagnosis in mid April. Embrace has since quickly processed and paid her claims direct deposit into our bank acct for her treatment, with an average of 3-6 business days. We've had coverage with Embrace since 2009, and have always had good experiences with Embrace. Would continue to use them with our future furbabies.
- INSURER:
Embrace
- POSTED: 05/26/2014
- BY: Susan
- BREED: Newfoundland
- AGE OF PET: 7 - 10
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Amazing, affordable and hassle free!!
My dog, Daisy, is 10 months old. She was recently diagnosed with allergies, a leaky bladder and an ear infection. The ear infections and allergies have been ongoing, often accompanied with hot spots. Needless to say we've amassed some large vet bills. We are thrilled with our Healthy Paws coverage! Minimal paperwork involved to file a claim. Easy to file via fax or e-mail or USPS. Very quick turnaround. The customer service people are super friendly and helpful. They even checked to see how Daisy was doing after her last episode with the vet. One of the best decisions we made was to get health insurance for our pet. Healthy Paws has been fantastic.
- INSURER:
Healthy Paws
- POSTED: 05/23/2014
- BY: Marilyn
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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All around amazing company!
I have had Healthy Paws for both of my rescues since they were first adopted. The past two years, we have had some scares and emergency room visits. Thankfully, we were able to give them the best care knowing we had Healthy Paws. Before choosing them, we did comprehensive and thorough research on all the companies out there. Healthy paws was the only company that was reasonably priced, offered more than reasonable coverage limits/options and left me simply focused on my pups getting better when crisis struck. Keeping in mind that as a pet owner, it is my responsibility to cover preventative and routine care, I am more than happy and satisfied with Healthy Paws!! Their processing time of claims is prompt as is receipt of payment. I would not recommend any other company!
- INSURER:
Healthy Paws
- POSTED: 05/13/2014
- BY: Brittany
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Insured since 2009, always wonderful and helpful
Our girl has been under treatment for melanoma. Her surgery, biopsies, and lab work - all reimbursed within 3 days. She's now being treated with the melanoma vaccine gene therapy for the cancer; Embrace processed the claim and reimbursed us within 3 days. Getting the reimbursement direct deposit has been a great help to us, as well as the fact that they reimburse on a percentage of actual charges instead of a "reasonable and customary" fee schedule, like almost every human insurance company does nowadays... We've been insured with Embrace since 2009 and recommend them highly to anyone looking for health coverage for their furchildren.
- INSURER:
Embrace
- POSTED: 05/02/2014
- BY: Susan
- BREED: Newfoundland
- AGE OF PET: 7 - 10
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Satisfied Customer
This is our first experience with Embrace pet insurance.We were very satisfied with how quickly they processed our claim. Laura Bennett was extremely helpful and showed compassion with our pet. We would highly recommend Embrace to anyone interested in obtaining pet insurance.
- INSURER:
Embrace
- POSTED: 04/30/2014
- BY: Martha
- BREED: Leonberger
- AGE OF PET: 0 - 3
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