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Following diagnosed disorder, my cat was prescribed a special diet. Trupanion reimbursed both for hospital visit and special diet food.Claims were processed very fast.

My 6 month old Maltese “Mindy” was having issues with Malocclusion and persistent deciduous teeth. When she was spayed and micro-chipped on July 26th she had about 3/4 teeth removed but she was still having trouble and was referred to the Dental Center and had surgery on August 8th where she had 12 teeth removed and some orthodontic work to help move her canines into the right location. This would help solve soft-tissue defects from tooth contact in the floor of the mouth and the roof of the mouth (palate), and save her from future mouth injuries, periodontal disease, fractures and wear on teeth due to the teeth misalignment). This procedure was expensive but I wanted Mindy to be okay and have teeth without pain. Mindy had this surgery on August 8th and I submitted my claim on August 9th (a claim from the deciduous teeth pulled on July 26th and a claim for dental surgery the day before) on August 16th exactly one week later, I received an email from Trupanion that they will be paying 90% of the eligible bill - this was everything except for the $85 examination fee for the dental surgery; and they also sent an email about paying 90% for the eligible work completed on July 26th. Thank you Trupanion……YOU ARE THE BEST!!!!!!! I AM SO HAPPY I HAVE YOU!

My 6 month old Maltese “Mindy” was having issues with Malocclusion and persistent deciduous teeth. When she was spayed and micro-chipped on July 26th she had about 3/4 teeth removed but she was still having trouble and was referred to the Dental Center and had surgery on August 8th where she had 12 teeth removed and some orthodontic work to help move her canines into the right location. This would help solve soft-tissue defects from tooth contact in the floor of the mouth and the roof of the mouth (palate), and save her from future mouth injuries, periodontal disease, fractures and wear on teeth due to the teeth misalignment). This procedure was expensive but I wanted Mindy to be okay and have teeth without pain. Mindy had this surgery on August 8th and I submitted my claim on August 9th (a claim from the deciduous teeth pulled on July 26th and a claim for dental surgery the day before) on August 16th exactly one week later, I received an email from Trupanion that they will be paying 90% of the eligible bill - this was everything except for the $85 examination fee for the dental surgery; and they also sent an email about paying 90% for the eligible work completed on July 26th. Thank you Trupanion……YOU ARE THE BEST!!!!!!! I AM SO HAPPY I HAVE YOU!

My puppy's UTI is costing me close to $2,000 most of which has been reimbursed by Trupanion. I'm so glad I went with this pet insurance. I would not be able to afford to keep my dog healthy without pet insurance.

My puppy's UTI is costing me close to $2,000 most of which has been reimbursed by Trupanion. I'm so glad I went with this pet insurance. I would not be able to afford to keep my dog healthy without pet insurance.

It's nice to have an email update of the status of the claim. I received the check for SPike's first claim very promptly. I think the wellness benefits are very worth it. THank you,

I obtained this insurance to help off set any of Sadies doctors visits. Considering I paid over 700.00 to have her covered and extra paid out for well visits to find out that after one visit I used up my benfits is not acceptable. Considerating my bill was $458.00 and you only covered less than 50% I thought it would be better coverage than this. I was also told in the agreement that a check would be sent out in 7 to 10 days. Only to find out this was a false statement. My check won't arrive until the 26th day. I am not sure that I will be renewing next year. I will wait and see how the rest of the year goes.

Say "Insurance Company" and people's eyes either glaze over with boredom or turn hard with anger. Whether property and casualty or health and financial services, the industry has become a nightmare of phone trees, impersonal service, and neglect. EMBRACE is the happy exception - they have managed to breed the speed of service that technology brings with actual caring people and a sense that you (and your pet) are valued. Every time I've called or submitted a claim the service has been prompt, courteous, and even better, I got suggestions on how to make the process easier! I have a rare breed puppy and am probably more vigilant than many when it comes to getting the best service I can for the money. I'm very happy with Embrace and would gladly recommend it to others.

My german shepherd puppy had a severe bout of gastroenteritis which required emergency care and a stay in the pet hospital for several days. Embrace handled my claim and kept me aware of its status. All in all a good experience especially considering this is the first time I had ever purchased pet health insurance. Embrace paid exactly what I anticipated they would. While I hope I do not need to use the insurance again, I have peace of mind knowing it's there. I would highly recommend Embrace to any others looking for pet health insurance.

Our puppy underwent surgery for spaying and we were surprised to hear that she also required a procedure to shorten her soft palate. While this is seen at times with her breed we were not aware that she had this condition. Healthy Paws reviewed her records and took time to discuss her case with our veterinarian. In the end, they sided in our favor that this was not in fact a pre-existing condition. We were re-imbursed to the full amount of our insurance policy. They were friendly and receptive at all times during this speedy process.