Avoid at all costs
One month into my policy some customer service representative cancelled our policy - despite taking our money and rejecting claims for our puppy. We chose the highest level of cover for her. Its not just about policy, its about how hard it is to manage your pets needs and your claims and this company is a disaster. Avoid this provider at all costs, make life easier for yourself.
- INSURER:
Pets Best
- POSTED: 04/05/2025
- BY: Liz
- BREED: Pomeranian
- AGE OF PET: 0 - 3
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A must have for pets!
I never imagined my sweet puppy would have a very rare condition. If it weren’t for PetsBest insurance, she would not have a long life because treatment would be out of our budget.
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Check and update shots
Very friendly, courtesy, and very gently with my little girl
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Great Service
Efficient, helpful, friendly, responsive service.
- INSURER:
Pets Best
- POSTED: 04/04/2025
- BY: Betty
- BREED: Border Collie
- AGE OF PET: 4 - 6
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DO NOT BUY OETS BEST
Got fantastic care from Hebron Hospital. After spending over $900 on final bill, I filed the claim and after 4 weeks of no responses I get my payment of $126, and $15. Biggest rip off in the world. After paying $117 a month for over 2 years. CON ARTISTS.
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Peace of Mind with Pets Best: A Young Dog Owner's Experience
We're immensely thankful for Pets Best! With two young pups, we've had our fair share of vet visits, and they've always processed our claims quickly and efficiently, covering everything from accidents to spaying/neutering. Their customer service is truly top-notch!
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Pet's Best is The Best!
We are so happy that we went with Pet's Best. We chose coverage for accidents and couldn't be happier with the price for coverage. It's even better than my discounted insurance from employer. You all made a very worrisome dog fight less worrisome knowing we were covered. You were communicative and quick throughout the whole claims process. I highly recommend pet insurance and especially Pets Best as you all are, seriously, "The Best" Pet Insurance! Thank you so, so much. "
- INSURER:
Pets Best
- POSTED: 04/04/2025
- BY: Danna
- BREED: Pomeranian
- AGE OF PET: 4 - 6
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Great claim experience from Pets Best!
It's hard to have a sick pet, so it really helps to know that Pets Best is there to help with the financial part. It makes a huge difference! The claims process was very easy and the payment was quick. I'm so appreciative of the great service!
- INSURER:
Pets Best
- VETERINARIAN:
Animal Specialty Center
- POSTED: 04/03/2025
- BY: Jenifer
- BREED: Other Mixed Breed
- AGE OF PET: 7 - 10
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Buyer Beware - they will charge you coinsurance on meeting your deductible
Coinsurance is the claim amount an insured must pay after meeting deductibles. This company applies your coinsurance to meeting your deductible. Haven't provided me with any detail as to where this calculation is explained in my policy. Wouldn't recommend.
- INSURER:
Pets Best
- POSTED: 04/03/2025
- BY: deb
- BREED: Other Mixed Breed
- AGE OF PET: 0 - 3
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Great claims service and processing
I've used healthypaws for my dog, Zeke, and for my last Dog, Donovan. Their rates are competitive, but that's not the only important thing. Sadly, I have had several claims with my dogs. healthypaws has the easiest and most efficient processing and user-friendly platform. I only wish the claims process was as easy when I have my own health issues.
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