Excellent customer service during a very stressful time with my pet.
Excellent customer service during a very stressful time with my pet. Nearly seamless process. Agents I dealt with via telephone and online chat were clearly animal lovers and empathetic to my emotional state when dealing with my pet's injury and subsequent surgery. Once I posted my invoices, I received approval of my claim within 24 hours! I highly recommend insuring your pets with Trupanion.
- INSURER:
Trupanion
- POSTED: 08/05/2022
- BY: Carol
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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I can count on Trupanion!
Trupanion is the best. Fast claim processing and quick payment.,
- INSURER:
Trupanion
- POSTED: 08/05/2022
- BY: Sydney
- BREED:
- AGE OF PET: 0 - 3
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Very happy with Healthy Paws
We are very happy with this insurance! Monthly premiums are very reasonable. Our cat recently had to have major leg surgery, and Healthy Paws covered the majority, which was a huge weight off our minds. Filing claims is very simple, and the turnaround time to receive claims checks is quick--his surgery was less than two weeks ago, and we already have the approved claim and check came in the mail. We highly recommend them to pet parents; they even emailed the week after Pip's surgery to see how he was doing. I wish insurance for people was this straightforward and easy to work with.
- INSURER:
Healthy Paws
- POSTED: 08/01/2022
- BY: Stacie
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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From the first call I had with Trupanion to the last every representative I have spoken with is has always been a pleasure to deal with.
From the first call I had with Trupanion to the last, every representative I have spoken with is has always been a pleasure to deal with. No wait times, they understand my pets coverage plan, and always are courteous.
- INSURER:
Trupanion
- POSTED: 08/01/2022
- BY: Shaun
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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super helpful and efficient!
super helpful and efficient!
- INSURER:
Trupanion
- POSTED: 08/01/2022
- BY: Kacie
- BREED:
- AGE OF PET: 7 - 10
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easy process
Easy process! Thanks Trupanion!
- INSURER:
Trupanion
- POSTED: 07/31/2022
- BY: Jane
- BREED:
- AGE OF PET: 0 - 3
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From Vomiting and Lethargic to THRIVING!
I carefully researched numerous pet insurance companies and tried to find all the fine print to carefully compare. Finally, I settled on Trupanion for several reasons:
1. For any new particular medical need that arises, such as chronic kidney disease that our Libby developed, we pay the first $500, then Trupanion covers 90% of all treatment and medications needed FOR THE REST OF LIBBY'S LIFE! There will be no additional co-pay requirements when the year ends as with other companies. (Check the fine print of other companies for that!)
2. For any particular medical need, there is NO CAP! Trupanion will not stop paying 90% of the medical bills for the life of our pet, Libby! Most companies I researched listed dollar figures for CAPS, the maximum amount they will pay for a particular need.
3. Additional add-on: for a little more we purchased an optional coverage package that adds certain treatments that could be beneficial.
We placed zero claims until Libby was 8 years old and suddenly showed signs of an illness. She started vomiting and became lethargic so quickly! It turned out to be chronic kidney disease and we feared she might die! She was lethargic and like butter in my arms! After several nights in the emergency hospital, she stabilized and we brought her home. Now she is on a special diet, supplements, and receiving acupuncture treatments (covered by the optional coverage package we added). The medical bills have really added up for this 1 illness but Trupanion made it very manageable because they are covering 90%, AS PROMISED!
Libby is THRIVING and we are beyond thrilled! Any pets we have in the future will be covered by Trupanion!
Linda, (Libby's Mom)
- INSURER:
Trupanion
- POSTED: 07/29/2022
- BY: Linda
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 7 - 10
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Trupanion most helpful
The agent on the phone was very friendly and very helpful.
- INSURER:
Trupanion
- POSTED: 07/27/2022
- BY: Sandra
- BREED: Domestic Shorthair
- AGE OF PET: 0 - 3
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