Lynne was very friendly polite and helped answer my questions immediately.
Lynne was very friendly, polite, and helped answer my questions immediately. All the CSR’s at Trupanion are wonderful.
- INSURER:
Trupanion
- POSTED: 07/10/2021
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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customer service has been flawless
customer service has been flawless
- INSURER:
Trupanion
- POSTED: 07/08/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Both my daughter and I have Trupanion as our insurance provider for our pets and we appreciate their involvement and support when needed.
Both my daughter and I have Trupanion as our insurance provider for our pets and we appreciate their involvement and support when needed.
- INSURER:
Trupanion
- POSTED: 07/02/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Slow reimbursement if you get it at all. Wait on hold 45 mins average
Very poor often find a reason not to reimburse. Then told me my vet wasn’t sending the info. Then said they got it. The. Said it would be 10 days. Then said it was for a different date then whatmy claim was Usually am o hold 45 mins to talk to someone. I am still trying to get reimbursed for may 12 bills
- INSURER:
Pets Best
- POSTED: 07/01/2021
- BY: Lillian
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
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Easy to communicate with and always answers all my questions
Easy to communicate with and always answers all my questions
- INSURER:
Trupanion
- POSTED: 06/26/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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They've been transparent about the coverage they provide.
They've been transparent about the coverage they provide. They've taken good care of my Olive.
- INSURER:
Trupanion
- POSTED: 06/25/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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In a high stress and emotional experience Trupanion did not add to that stress.
In a high stress and emotional experience Trupanion did not add to that stress. The call was quick and gave me the answers I needed within minutes to make healthcare decisions about my cat. Without Trupanion, he would not be here today as their coverage allowed us to get him the care he needed and took away the stress of having to make life or death decisions based on cost. We are so grateful.
- INSURER:
Trupanion
- POSTED: 06/21/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Aussie's ACL Injuries.
Everyone has been very caring and kind. Claim experience was fast and efficient. Thanks!
- INSURER:
Trupanion
- POSTED: 06/21/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Easy & simple
Because it was easy and simple
- INSURER:
Trupanion
- POSTED: 06/19/2021
- BY:
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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