Healthy Paws is Amazing!!
I cannot say enough good things about Healthy Paws. They have been awesome, and I have to commend this company and all of its' team members for their caring, compassion and processing of claims in such an expeditious manner.
One of the reasons I chose this company is because they have no maximum limits on any single condition, reimburse you based on your actual veterinary bill and cover congenital and hereditary conditions as long as they were not pre-existing prior to coverage.
My Frenchie recently had eye surgery and having the insurance made it so much easier to have one less worry and allow me to focus on her and her recovery without worrying about the cost. They processed the claim within two days which is incredible, and the funds were in my account in no time. In addition, they reached out to see how she was progressing after her surgery. I am truly beyond impressed and would never ever consider another insurance company for my fur babies. Thank you, Healthy Paws!!
- INSURER:
Healthy Paws
- POSTED: 08/06/2024
- BY: Linda
- BREED: French Bulldog
- AGE OF PET: 4 - 6
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Christina @ Lemonade Claims Rep
We had to take our fur baby Lucy to the emergency vet for a puncture on her left paw. Luckily she's doing well and no long term issues just lot's of stitches. Christina @ Lemonade assisted with the claim we submitted and she was very efficient, friendly and quickly processed the claim
- INSURER:
Lemonade
- VETERINARIAN:
Veterinary Emergency Group
- POSTED: 08/06/2024
- BY: Denise
- BREED: German Shorthaired Pointer
- AGE OF PET: 0 - 3
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Easy to use!
Competitive price, friendly staff, an app that’s super user friendly, quick response after filing a claim. What’s not to love about lemonade?
- INSURER:
Lemonade
- POSTED: 08/06/2024
- BY: Carl
- BREED: Goldendoodle
- AGE OF PET: 4 - 6
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Pet Life Saver
We have had some close calls with our 2 cats ! It has costs a fortune to keep them alive. My husband had other pet insurance, which covered nothing at a very high price. We heard about Met Pet Ins. took a chance, and it was the best ever move!!! MET PET PAYS IT ALL!!!! So thankful for it. If anyone cares about their pet ,GET MET PET INSURANCE !!!!
- INSURER:
MetLife
- POSTED: 08/06/2024
- BY: Linda
- BREED: American Domestic
- AGE OF PET: 7 - 10
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Pets Best cares more about its bottom line than our animals
We only adopt rescues. And although we humans got rid of pre-existing conditions in our healthcare, they still plague pet healthcare. When we got Minerva, we had to bring her to the vet during the 14-day waiting period because she had immanent medical issues. What do these insurers expect us to do, not give them life-saving care? At the time I expected Pets Best to not pay for that visit, since it was in the waiting period. What I did not anticipate is that they would nearly every claim we made after the 14-day waiting period by trying to find even the most specious connections back to that initial visit. Surgeries, medications, office visits, we've ended up with thousands of dollars of medical bills for procedures that we understood to be totally unrelated but that became "pre-existing conditions" as a result of that first visit. Here's an example of Pets Best malicious abuse of this policy:
We had Minerva checked for a UTI because she wasn't always peeing in the litter box. The UTI came back clear, so we tried placing a litter box in the area she was peeing. Turned out that cleared the issue - she just had specific places in her new house she wanted to pee. Pets Best didn't pay for the UTI because it was during the waiting period. Fine. But then, four months later, we brought her in for a newly developed anxiety issue. We had gotten a third cat, and Minerva developed a significant anxiety disorder in response. Our vet put her on Prozac. And when we filed the claim with Pets Best, they denied it.
Why? Because it was treating a "behavioral condition," and Minerva has a pre-existing history of "behavioral conditions" because she at one time peed outside of the litter box. No relation whatsoever to the events, no shared symptoms, and no common treatment pattern. When I spoke to a Pets Best representative, they said they are entitled to deny ALL behavioral treatments going forward because we brought her in for that UTI test and it WASN'T a UTI.
For the record, we've been with Pets Best since 2015. Used to have nothing but high regard for them. But after 9 years, it's clear that they no longer care about us as customers or the welfare of animals, only manipulating their "pre-existing condition" policy to protect their bottom line. I strongly recommend everyone to avoid using this insurer. Find someone else.
- INSURER:
Pets Best
- POSTED: 08/05/2024
- BY: Michael
- BREED: Persian
- AGE OF PET: 4 - 6
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Good product
Lemonade is easy to use, quick to respond, and reimburses covered services promptly. We're glad we insured Maisy with Lemonade!
- INSURER:
Lemonade
- POSTED: 08/05/2024
- BY: Steve
- BREED: American Domestic
- AGE OF PET: 4 - 6
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Great help
Fast easy to process claims and they care. That is what makes Petplusus excellent
- INSURER:
Pets Plus Us
- VETERINARIAN:
Dr. Hume
- POSTED: 08/04/2024
- BY: Peter
- BREED: Labrador Retriever
- AGE OF PET: 4 - 6
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Best Pet Insurance
Best service ever. It took me some time to do the claims the right way but after that it was very easy and their customer service is good too. I definitely recommend it to other pet parents.
- INSURER:
Pets Plus Us
- VETERINARIAN:
Bellerive Veterinary Hospital Inc
- POSTED: 08/04/2024
- BY: roula
- BREED: Golden Retriever
- AGE OF PET: 4 - 6
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Buyer Beware!
We have been w/ Healthy Paws for 7 years, claim free. Monthly payment start at $33 per month. 7 years later $255. Same pet, same vet, same claim free history. As your pet ages, Healthy Paws will continue doubling your coverage, forcing you to drop coverage. Healthy Paws customer service says rates changed due to astronomical vet increases (our vet was 7%) and also blamed ourstates insurance regulators (we checked, they do not determine our increases), so it chalks up to a greedy insurance company and their profit margin. Buyer beware insuring older pets
- INSURER:
Healthy Paws
- POSTED: 08/04/2024
- BY: Peter
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: Over 11 years
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Is good the Insurance but too Pricie
So, my dog has been insured for almost 11 years now and at the beginning I paid $34, now I have to pay $216, it's terrible, I pay more for my dog than for myself. I have the 80/20 plan.
- INSURER:
Healthy Paws
- POSTED: 08/03/2024
- BY: margitta
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: Over 11 years
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1 comments
POSTED: | BY: The Healthy Paws Team
Thank you for being part of the Healthy Paws family since 2017. Premium increases are influenced by two primary factors, the increased age of your pet and the cost of veterinary care services reflected in claims paid in your specific state. Your premiums have gone up since total claim payments to pet parents, among other things, have increased faster than premiums paid by all pet parents in your state. As a result, the premiums for insurance for all pets in your state need to be increased so your insurer can continue to provide this type of insurance. Premiums are determined based on the rates and rating rules filed with, and approved by, each state’s insurance regulator, which reflect the cost of treatment advances in veterinary medicine, and characteristics of the individual pet, in addition to the overall claims experience for the program within the region where the pet resides. We include premium increase information within the "Frequently Asked Questions" page of our website.