No Hassle Reimbursement
We have 2 Maltese's and have had Nationwide insurance for 6 years. Last year, I upgraded to their new plan that has a $250 deductible and then reimburses at 90%. I love the new policy even though it's more expensive than my prior policy. And, they just introduced electronic funds transfer, instead of cutting paper checks, so you get your reimbursement within 1-3 bus days now. I have been very pleased with their service and offerings over the 6 years and look forward to a long standing relationship with Nationwide. I highly recommend them. Thanks guys!
- INSURER:
Nationwide
- POSTED: 02/11/2018
- BY: Jeff
- BREED: Maltese
- AGE OF PET: 7 - 10
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Expensive and Slow
We have used pet insurance for over 10 years. Nationwide has gotten really expensive, so expensive we can only afford it for one of our dogs now. They also are not very quick at processing claims or replying to emails. I submitted a wellness claim and the form printed without the box checked and I didn't notice. It took them almost a month to finally tell me they couldn't process it because it wasn't filled out correctly. The invoice from the vet that was attached clearly stated it was a wellness exam, but that wasn't good enough. Nationwide is just not worth the hassle anymore and their customer service is awful.
- INSURER:
Nationwide
- POSTED: 02/09/2018
- BY: Kelly
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Easy to use interface and the customer service is excellent!
It's super easy to upload documents and also have our vet fill out the forms. Anytime I had questions or didn't understand the process, their customer service team was super attentive and patient with any silly questions I asked! I'm really glad I got my dog's insurance through Embrace.
- INSURER:
Embrace
- POSTED: 02/05/2018
- BY: Devin
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Not sure what I would do with not having Trupanion Insurance.
Not sure what I would do with not having Trupanion Insurance. Everyone I talk to help me feel so comfortable when your pet is sick.
- INSURER:
Trupanion
- POSTED: 02/01/2018
- BY: Kathy
- BREED: Weimaraner
- AGE OF PET: 7 - 10
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very helpful.
very helpful. And payment is quick
- INSURER:
Trupanion
- POSTED: 01/31/2018
- BY: Joy
- BREED: Pekingese
- AGE OF PET: Over 11 years
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It was so nice and reassuring speaking with Camille.
It was so nice and reassuring speaking with Camille. I appreciated her compassion and her time in explaining all of my questions. I could not recommend Trupanion more, especially as we go through a health crisis with our beloved pet. It is so comforting to know that the money can be taken out of consideration with pursuing care and treatment.
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Marla
- BREED: Mixed Breed Cat
- AGE OF PET: 7 - 10
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Fast handling/processing.
Fast handling/processing.
- INSURER:
Trupanion
- POSTED: 01/28/2018
- BY: Barbara
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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They processed the claim quickly and even sent get well emails
My puppy had knee surgery a couple of weeks ago. I paid for it on my credit card and then submitted a claim to Healthy Paws Insurance. The approved the claim within a week and even sent an email asking how Max was doing.
I highly recommend Healthy Paws for caring and for their quick claim processing. That's all you can ask for.
- INSURER:
Healthy Paws
- POSTED: 01/27/2018
- BY: David
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Wonderful
You have done a wonderful job with handling my claims especially over the phone.
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Heidi
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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