FIGO makes it easy when you need to make an emergency decision.
I’ve used FIGO for all my GSDs for the past 7 years. Very easy to work with. Great coverage! Knowing they have my dogs backs have made it very easy during the emergency situations. Knowing that money isn’t an issue, that will limit their care is a big relief!! Most other companies have limits.
- INSURER:
Figo
- POSTED: 12/07/2021
- BY: Dina
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Pawfect Pet Insurance
After much research I settled on Lemonade....They make enrolling, and filing a claim easy and stress free.
Lemonade keeps the promises they make on their website. They are quick to approve and respond to claims. I have recommended them to two friends since buying insurance to cover my rescue puppy, in October 2021.
- INSURER:
Lemonade
- POSTED: 12/07/2021
- BY: Patricia
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 0 - 3
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Stress Free Pet Owner
When deciding to enroll in pet insurance, I was once told that I have insurance for my home, my car, myself, so why wouldn't I have it for my pet? My 90 Ib lab had a TTA ACL surgery a month ago. Healthy paws was able to answer all questions prior to the surgery so that I could solely focus on my recovering dog. When the claim took a bit longer, they followed up and communicated of such information. Healthy Paws has continued to ask about the recovery of my dog, and this truly shows how much they care about their clients. 10/10 would recommend insuring your pet through Healthy Paws. A fantastic team to work with and they let you focus on what really matters in life... making sure your pet lives the best one they have.
- INSURER:
Healthy Paws
- POSTED: 12/07/2021
- BY: Ashley
- BREED: Labrador Retriever (Black)
- AGE OF PET: 7 - 10
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One word, disappointing.
As somebody who works in the insurance industry, I can't fathom how this company is still in business.
First of all, it is next to impossible to connect with a representative from Pet Secure - let alone get a straight answer. I have sent 3 emails over a month and have yet to hear back. I attempted to call in and use their chat feature, but no one on their end could provide any updates.
Their claim processing time is absolutely absurd. We were told 19 days to process a claim. It's now been over a month as we still haven't heard anything. Keep in mind this claim is non-complex in nature. It was simply reimbursement for a vet exam fee. Therefore there was no supporting medical documentation (scans, lab results, etc.). I cannot imagine what their TAT would be on a "complex" or "high dollar" claim.
I also find their "Member Portal" next to useless. It is clunky (not user-friendly), and only serves the purpose of viewing claims. In my case, my claim never appeared on said portal. Once again, nobody could give me a straight answer as to why.
We had this service extended to us through our veterinarian when our puppy was new. Needless to say, we will be taking our business elsewhere to cover our pet. I have no faith in this company's ability to actually pay out any relevant amount should we ever need it in the future. Highly disappointing.
- INSURER:
Petsecure
- POSTED: 12/07/2021
- BY: Annie
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 0 - 3
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Great Company
Awesome company… responsive and easy to work with! Clear explanations on claims! Very transparent!
- INSURER:
Trupanion
- POSTED: 12/07/2021
- BY: Sheryl
- BREED: Labrador Retriever (Yellow)
- AGE OF PET: 7 - 10
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Pleased!
We have had Trupanion insurance for our goldendoodle since 2015. We are very pleased with their services and recommend them to everyone we know. Claim submission is hassle free and their employees are always helpful and caring.
- INSURER:
Trupanion
- POSTED: 12/07/2021
- BY: Shana
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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True to their word
I had to take my cat to the ER due to FIC, it turned out. Three days later, he still was not peeing. I took him immediately to his regular vet. We picked him up three days later, the day before Thanksgiving.
I submitted both invoices, along with medical hx from his vet, to Healthy Paws. They kept me apprised of the progress of both claims. They even emailed me to see how Czar was doing. I got my two reimbursement checks in yesterday’s mail 12/6/21.
- INSURER:
Healthy Paws
- POSTED: 12/07/2021
- BY: Lee
- BREED: Tabby
- AGE OF PET: 7 - 10
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AMAZING!
Healthy Paws is absolutely amazing. Unfortunately my 4 month old puppy fell ill with stomach issues and needed various exams done and medication. We submitted our claims and within a few days we had our checks in the mail. Everyone you speak to is friendly and very helpful. I have nothing bad to say about this company. Definitely recommend!
- INSURER:
Healthy Paws
- POSTED: 12/07/2021
- BY: Ashley
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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Having Trupanion insurance during a difficult time with my sick pup has really been a blessing.
Having Trupanion insurance during a difficult time with my sick pup has really been a blessing. They were really quick in reviewing my claim. I was sent a text in minutes which informed me of how much they would cover through direct billing with the veterinarian hospital.
I highly recommend Trupanion Insurance.
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