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was very happy with the answers to my questions, and am still referring friends to use trupanion insurance

Arianna couldn't have been more helpful or compassionate during our conversation.

was very happy with the answers to my questions, and am still referring friends to use trupanion insurance

My 1 year old Konerko was throwing up, had diarrhea and was lethargic and not acting like his usual kitten self. Took him immediately to the vet, as kittens "eat" everything in site, he had x-rays, all good, he was dehydrated and was given medication for the throwing up. He is doing great and it's such a relief to know I have Nationwide Insurance when it comes to situations like this. Kittens will be kittens and you never know!

So far I am very pleased with nationwide. I know many pet owners that state how they wished they had gotten insurance on their pet. I am grateful every time I get money back from taking my dog to the vet. It's nice to be able to just focus on his health

My best pal, Laddie, suddenly became gravely ill with a ruptured splenic mass. In the hour or two when we had to evaluate how to proceed, knowing that we had Embrace insurance to help with the costs made our decisions to proceed with a splenectomy much easier. In the end, the mass was benign! My dog is happy and healthy again. The surgery was worth it and Embrace made the costs much more manageable. They processed my claims before my dog had the stitches removed. Amazing company!!

Our little Riley had to have emergency surgery and it was so easy submitting the paperwork to Nationwide. I believe they are truly concerned about Riley's health and are always helpful when I call with any questions. We're still pending one of the surgery claims, but hopefully will be pleased with the outcome.

They are great. Had a routine claim that took a while to process but it got done and they were great about communicating where they were in the process. The app is awesome and I love the ease of using the service. Also, customer service is very responsive. I highly recommend and I am very difficult to please.

We have had Nationwide (formerly VPI) pet insurance since our 12 year old beagle/basset was a puppy. The claims are processed quickly and benefits received promptly. The Major Medical plan is great for us, especially now as our dog ages. It covers so much and we don't hesitate to take her to the vet because we know we will get most or all of our expenses reimbursed. Yes, it is a bit pricey, but well worth the cost to keep our pet well and happy.

Clearly, you people don't know what you are doing! You sent me a lovely inquiry about Cooper's recent vet visit via email. The vet visit WAS NOT for Cooper, but, for my OREO, who passed away on 1/27/18. I have been with Nationwide (Veterinary Pet) for a very long time, before pet insurance became fashionable! I was always impressed with the service and speed of claim processing. This time, someone definitely dropped the ball and totally messed up 2 final claims which I had submitted for her and NOW THIS! Maybe Nationwide should either check their employee's work to ensure that these upsetting mistakes don't occur. I just lost my pet- to add MORE frustration and grief to the situation by receiving erroneous claim determinations and inquiries from Nationwide simply complicates things! More compassion definitely is warranted on your part!