When we took out the policy we were not informed that there was another tier to have certain treatments covered.
When we took out the policy we were not informed that there was another tier to have certain treatments covered. So this has not been a good experience
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Trupanion is always extremely helpful and responsive to any questions even providing a call back with confirmation of information they provided.
Trupanion is always extremely helpful and responsive to any questions, even providing a call back with confirmation of information they provided.
- INSURER:
Trupanion
- POSTED: 12/10/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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I have had my pets with your company since 2014 and have always been happy with the coverage and prompt attention to my pets needs
I have had my pets with your company since 2014 and have always been happy with the coverage and prompt attention to my pets needs
- INSURER:
Trupanion Canada
- POSTED: 12/10/2021
- BY:
- BREED: American Staffordshire Terrier
- AGE OF PET: 7 - 10
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I have yet to speak to anyone at Trupanion who hasnt been prompt or incredibly helpful
I have yet to speak to anyone at Trupanion who hasnt been prompt or incredibly helpful
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Number in our book and we have recommended Trupanion to others
Number in our book and we have recommended Trupanion to others
- INSURER:
Trupanion
- POSTED: 12/10/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I m so happy that I can give the life-saving care my dog needs and couldn't otherwise have afforded it without Trupanion!
I m so happy that I can give the life-saving care my dog needs and couldn't otherwise have afforded it without Trupanion!
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Carmen was incredibly patient and helpful.
Carmen was incredibly patient and helpful. She walked me through the whole online claim process; I couldn’t have done it without her!
- INSURER:
Trupanion
- POSTED: 12/10/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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It is great since Trupanion is recognized at every place I have been so far with my pet; however it is very expensive.
It is great since Trupanion is recognized at every place I have been so far with my pet; however, it is very expensive. Tim was great in helping me adjust my plan, but the minimum plan is still 40% higher for apparently less coverage based on my preliminary research so far. Probably switching companies because of this, but still going to do some more research first to make sure I am comparing apples to apples. Trupanion definitely has a good reputation and has been easy to work with for any claims that have arisen. Thanks for the service so far!
- INSURER:
Trupanion Canada
- POSTED: 12/10/2021
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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