ThankTrupanion for being there for us when Tucker has had difficulties!
I insured Tucker as a very young puppy and have been very happy with Trupanion. He was a very healthy puppy. . He developed allergies in later life and Trupanion has enabled us to provide excellent care for Tucker. Thank you, Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 12/10/2021
- BY: Janet
- BREED: Havanese
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Shocking Denial
Our claim was denied because the "formulary" wasn't under the policy. Very surprising as these were standard medications from our general veterinarian. The denial was a shock to us, very difficult to have known prior to administration. Glad to have had the warning. We're now shopping for a new insurance company because it seems they would find some loop hole to deny payment. We do not need this kind of surprise in any other emergency. Up until this point we had used Pet Insurance Review to guide our pet insurance purchases, we'll be cross checking other resources on the next go around.
- INSURER:
Pets Best
- POSTED: 12/10/2021
- BY: K
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
we Love Trupanion
We brought out puppy home 2 years ago and immediately signed up with trupanion. We've had 2 claims already and of course you would think they would be difficult to work with like most insurance companies. It's super easy and they are awesome communicators. It's really a great experience working with them after going through the stress of a sick animal. Both claims paid immediately with no problem. I highly recommend Trupanion!!!
- INSURER:
Trupanion
- POSTED: 12/10/2021
- BY: Andy
- BREED: Bernedoodle
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Stay away, not a reliable company
The worst company ever, stay away, got a quote, I paid, then they asked me to send my puppy vet documents and several months passed without any news, we called several times just to waste our time, we tried to call to cancel, nothing, we sent emails nothing, the last resource was to report my cc as stolen so they cant charge us anymore, terrible service
- INSURER:
Petsecure
- POSTED: 12/10/2021
- BY: Victor
- BREED: Chow Chow Mix
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
10's across the board
We've had a few different pet insurances over the years with our dogs and I have to rate Healthy Paws the best as far as customer service, ease of claim process, amount of coverage and promptness of reimbursement. 10 paws all the way!
- INSURER:
Healthy Paws
- POSTED: 12/10/2021
- BY: Emma
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
BUYER BEWARE- TOTAL SCAM
Company is a total scam. I put a claim in, supplied all vet documents and was declined due to needing more documents which is impossible to produce. All they do is give you the runaround.
- INSURER:
Healthy Paws
- POSTED: 12/10/2021
- BY: Kevin
- BREED: American Domestic
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Happy with the coverage however it is getting very expensive monthly to continue
Happy with the coverage however it is getting very expensive monthly to continue
Did you find this review helpful?
Yes
No
My expectations and questions were met in a very timely manner.
My expectations and questions were met in a very timely manner. I really appreciated the quick turn-around and ease in the pre-approval process to qualify my pet, Sammy, for minor surgery.
- INSURER:
Trupanion
- POSTED: 12/10/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
My Havanese has constantly been fighting ear infections.
My Havanese has constantly been fighting ear infections. Recently it was suggested that perhaps flushing the ear to clean the deepest part of the ear canal would help her. I braced myself for a large expense when I agreed. Trupanion came through once again with significant coverage. I am so grateful I invested in this coverage.
- INSURER:
Trupanion
- POSTED: 12/10/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No