The interaction is amazing
The interaction is amazing
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The 30 day waiting period is excessive.
The 30 day waiting period is excessive. The mobile app is not clear, it seems like I am starting brand new every time.
- INSURER:
Trupanion
- POSTED: 12/13/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Because I find the staff very helpful and caring when we need help and understanding the most.
Because I find the staff very helpful and caring when we need help and understanding the most.
- INSURER:
Trupanion Canada
- POSTED: 12/13/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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I'm very happy with your service.
I'm very happy with your service. Trupanion processes the claim in no more than 2 days. The fact that you can do it online and have direct deposit makes it easier for you.
I took my dog to an Animal Hospital and they processed the claim for me, and trupanion was able to send an estimate right away.
I had to put my dog to sleep but I will definitely insure my future pet with Trupanion.
Thank you so much for all your help!
- INSURER:
Trupanion
- POSTED: 12/13/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Insurance has been very helpful.
Insurance has been very helpful. I have told many people about Trupanion
- INSURER:
Trupanion
- POSTED: 12/13/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Because trupanion was so helpful
Because trupanion was so helpful
- INSURER:
Trupanion Canada
- POSTED: 12/13/2021
- BY:
- BREED: Chihuahua
- AGE OF PET: Over 11 years
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The claims experience is easy but I don't understand how the lifetime deductible works.
The claims experience is easy, but I don't understand how the lifetime deductible works. I put in a couple of claims for my dog's diahhrea issues, and was given another deductible. The deductible was met after 2 claims, but the other 2 claims were put to another deductible. The lifetime deductible was not used in this scenario. I haven't found in the contract where it states this exception.
- INSURER:
Trupanion
- POSTED: 12/13/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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They were helpful and quick to get everything done.
They were helpful and quick to get everything done. Answered all my questions.
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The customer service is excellent.
The customer service is excellent. And they are willing to listen.
- INSURER:
Trupanion
- POSTED: 12/13/2021
- BY:
- BREED: Cockapoo
- AGE OF PET: Over 11 years
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