Appreciated prompt processing of claims and payment.
Appreciated prompt processing of claims and payment.
- INSURER:
Trupanion
- POSTED: 12/13/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I have always had such pleasant dealings with Trupanion
I have always had such pleasant dealings with Trupanion
- INSURER:
Trupanion Canada
- POSTED: 12/13/2021
- BY:
- BREED: Maltipoo
- AGE OF PET: Over 11 years
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You guys are fair and easy to deal with and turn around on refunds is quick and painless.
You guys are fair and easy to deal with and turn around on refunds is quick and painless. Especially after setting up direct deposit.
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Natalie did a great job of helping me sort out the action items needed to put together an actual claim and then also put together the pre-Qual for the upcoming surgery.
Natalie did a great job of helping me sort out the action items needed to put together an actual claim and then also put together the pre-Qual for the upcoming surgery. In addition the information was emailed to me right away and I was able to wrap up the situation without a lot of additional stress.She was super knowledgeable and did a great job thanks.
- INSURER:
Trupanion
- POSTED: 12/13/2021
- BY:
- BREED: Bernese Mountain Dog
- AGE OF PET: Over 11 years
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Trupanion is amazing.
Trupanion is amazing. I filed a claim with Trupanion and thought it would be a long process with a lot of paperwork and phone calls. That was not the case. I answered a few questions, sent them the paperwork from the veterinarian and that was all I needed to do. I received an email less than 48 hours later letting me know my claim was completed and I would be receiving my claim payment directly into my bank account.
Thank you Trupanion for being there for us during a difficult time that turned out well.
- INSURER:
Trupanion
- POSTED: 12/13/2021
- BY:
- BREED: Pembroke Welsh Corgi
- AGE OF PET: 0 - 3
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Because I love Trupanion’s customer service always always helpful and kind!
Because I love Trupanion’s customer service, always always helpful and kind!!
- INSURER:
Trupanion
- POSTED: 12/13/2021
- BY:
- BREED: Boxer
- AGE OF PET: Over 11 years
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not sure yet since I have not had to use it
not sure yet since I have not had to use it
- INSURER:
Trupanion
- POSTED: 12/13/2021
- BY:
- BREED: Maltese
- AGE OF PET: 7 - 10
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I never have the slightest complaint when dealing with Trupanion.
I never have the slightest complaint when dealing with Trupanion. This was another very satisfactory encounter.
- INSURER:
Trupanion Canada
- POSTED: 12/13/2021
- BY:
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Hannah was efficient and excellent.
Hannah was efficient and excellent. In fact, all of our experiences with Trupanion staff and our policy coverage (over a decade, now!) has always been exemplary. You guys rock. Please give Hannah a massive thank you (all of you, really) and a free coffee or something for such a great experience.
Seriously, one of our little guys had an undiagnosed severe heart defect that we didn't find until he was almost a senior (3 or so years ago, now). He's been on medication every day sincd that is keeping it from getting worse, maintaining his excellent quality of life, and extending the time we get to have with him. The medication alone is very expensive, as are the bi-yearly echos and cardiologist visits. Without Trupanion, we'd never have been able to afford it. So from us, his humans, his sister Penny, and Dobby himself, thank you guys for being there (and continuing to be) when we needed you most.
- INSURER:
Trupanion
- POSTED: 12/13/2021
- BY:
- BREED: Chihuahua
- AGE OF PET: Over 11 years
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