Transaction went smoothly
I purchased pet insurance for my cat Lenny and I chose the option to be reimbursed for office visits and shots. Putting my claim in on the app was so fast and easy.
- INSURER:
Lemonade
- POSTED: 12/16/2021
- BY: Rachel
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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They paid quickly, as my sweet lad has cancer
I would recommend having this insurance on your pet, no matter how old.
- INSURER:
ASPCA
- POSTED: 12/16/2021
- BY: Barbara
- BREED: Labrador Retriever (Chocolate)
- AGE OF PET: Over 11 years
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Great no nonsense sign up and pleasant knowledgeable phone staff.
Great no nonsense sign up and pleasant knowledgeable phone staff.
- INSURER:
Trupanion Canada
- POSTED: 12/16/2021
- BY:
- BREED: Poodle-Standard
- AGE OF PET: 7 - 10
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Trupanion claim process is extremely painless and fast.
Trupanion claim process is extremely painless and fast. We recommend Trupanion often to family & friends:)!
- INSURER:
Trupanion
- POSTED: 12/16/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Always very happy with the kind customer service
Always very happy with the kind customer service
- INSURER:
Trupanion
- POSTED: 12/16/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Amazing customer service and truly looks out for the welfare of pets and their families
Amazing customer service and truly looks out for the welfare of pets and their families
- INSURER:
Trupanion
- POSTED: 12/16/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Trupanion has been very easy to work with.
Trupanion has been very easy to work with.
- INSURER:
Trupanion
- POSTED: 12/16/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Teddy Has Insurance, Not all CSR Reps are Equal if you get a bad one call again!
My initial experiences to ask questions about coverage and plan were great. My initial call to enroll with the rep was horrible, the rep had an attitude, she kept talking over me and was not polite or professional, so much that I decided to hang up and contemplate if I wanted to deal with this poor customer service in the future and I wasn't even a customer yet!
I decided to cool off and wait and hour and try to call again, if I got another rude rep then I would move onto my second choice of carrier. Thankfully this rep was very polite, happy, patient, listened and did simple clear explanations of what I should expect and waited for me to login and confirm receipt of policy information. She was very helpful and knowledgable. You should give her a bonus and fire the other rep, the other rep will make you lose a lot of business with that attitude. She seemed like she hated her job and being forced to do it. The second rep that enrolled with was polar opposite and exactly what I would expect when calling a company I AM CHOOSing to do business with.
- INSURER:
Trupanion
- POSTED: 12/16/2021
- BY:
- BREED: Poodle-Miniature
- AGE OF PET: 7 - 10
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