person was very prompt polite and gave me the answer right away.
person was very prompt, polite and gave me the answer right away.
Did you find this review helpful?
Yes
No
Response to claim in a timely manner.
Response to claim in a timely manner.
- INSURER:
Trupanion
- POSTED: 12/17/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Very pleasant.
Very pleasant. Efficient.
- INSURER:
Trupanion
- POSTED: 12/17/2021
- BY:
- BREED: Miniature Goldendoodle
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I just had great customer service in my first interaction with trupanion and sign up was easy.
I just had great customer service in my first interaction with trupanion and sign up was easy.
- INSURER:
Trupanion
- POSTED: 12/17/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Easy to file the claim and quick response on paid claims.
Easy to file the claim and quick response on paid claims. Very satisfied.
- INSURER:
Trupanion
- POSTED: 12/17/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I never wanted to use the insurance on my Denver but I am happy that I did have it.
I never wanted to use the insurance on my Denver, but I am happy that I did have it. The process for the claim was so easy. Entered the information and hit send. I used the direct deposit for payment and less than 2 days the refund was in my bank account… definitely recommend Trupanion ….
- INSURER:
Trupanion
- POSTED: 12/17/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Agent (Kat) was really helpful and clarified my concerns.
Agent (Kat) was really helpful and clarified my concerns. My fur baby had a major leg surgery and his surgery cost was more than $7k. Considering end of the year and holidays, it was an unexpected financial stress. Trupanion happily pitched in and claim was approved within a day. It was pleasantly surprising and I was delighted on my decision to setup an insurancy policy for my baby with Trupanion.
Did you find this review helpful?
Yes
No
I sent my claim through Trupanion.
I sent my claim through Trupanion.com and received my reimbursement in my account the next day. Simple!
- INSURER:
Trupanion
- POSTED: 12/17/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Staff were always very happy chipper and eager to help.
Staff were always very happy, chipper and eager to help. Most of the time, they go above and beyond just to make sure I get what I needed. Supervisors when they say they’ll call you back, they actually work to see things through. The process is also easy to deal with
- INSURER:
Trupanion
- POSTED: 12/17/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No