I wish all insurance companies worked as quickly and professionally as Trupanion.
I wish all insurance companies worked as quickly and professionally as Trupanion. I have told all my friends and family about how easy it is to work with this company and how important it is to make sure in this day and age that you carry insurance for your pet.
- INSURER:
Trupanion
- POSTED: 12/21/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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New Trupanion member
The lady we talked to on the phone was very helpful and friendly and online seemed to be easy to follow.
- INSURER:
Trupanion Canada
- POSTED: 12/21/2021
- BY:
- BREED: Coton de Tulear
- AGE OF PET: 7 - 10
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I would like to understand why the claim was rejected.
I would like to understand why the claim was rejected. A complete explanation doesn't seem to come along with the decision email, and that seems like quite poor customer service, especially when the dog presented to the vet with a problem, not for a routine service.
- INSURER:
Trupanion
- POSTED: 12/21/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I’ve never had a bad experience in 7+years!
I’ve never had a bad experience in 7+years!!
- INSURER:
Trupanion
- POSTED: 12/21/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Fantastic!
The representative was extra fantastic, informative and friendly. Made signing up super easy!
- INSURER:
Trupanion Canada
- POSTED: 12/21/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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The claim process is very clear easy and super quick.
The claim process is very clear, easy, and super quick. Most importantly, everyone I've talked to has been so helpful and supportive. I really only reach out to Trupanion during hard times, and the friendly and professional staff really helps ease the stress. It is obvious that they love these furry family members. My whole family appreciates all that they do and would (and have) recommended them to everyone we know..
- INSURER:
Trupanion
- POSTED: 12/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Your agents always respond quickly and show that they care.
Your agents always respond quickly and show that they care.
- INSURER:
Trupanion
- POSTED: 12/21/2021
- BY:
- BREED: Pomeranian
- AGE OF PET: Over 11 years
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Informative agent understood the questions I asked and was responsive
Informative agent understood the questions I asked and was responsive
- INSURER:
Trupanion
- POSTED: 12/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Excellent customer service!
Excellent customer service!
- INSURER:
Trupanion
- POSTED: 12/21/2021
- BY:
- BREED: French Bulldog
- AGE OF PET: Over 11 years
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