Suzanne's comments
Only slight confusion experienced when the coverages are not known at the time of payment on the day of the service. Also, when an item was returned, it was difficult to follow the claim outcome report.
- INSURER:
Trupanion Canada
- POSTED: 05/24/2023
- BY: Suzanne
- BREED:
- AGE OF PET: 0 - 3
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Extremely happy with Trupanion??
So easy to send invoice and get reimbursed.
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Donna
- BREED:
- AGE OF PET: 0 - 3
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Awesome Pet Insurance
Claims are paid quickly and according to plan coverage. Submission is easy and convenient:)
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Allan
- BREED:
- AGE OF PET: 0 - 3
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The best pet insurance
I moved and had to change vets. My old vet worked directly with Trupanion so I only had to pay the deductible. I submitted a claim and had the money in my bank account the next day. I love the âno fuss-no mussâ ease of your services.
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Pamela
- BREED:
- AGE OF PET: 0 - 3
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Prompt service.
Prompt service. Very friendly and professional service with the person I was speaking with. Highly recommended by many family and friends as well.
- INSURER:
Trupanion Canada
- POSTED: 05/24/2023
- BY: Sandie
- BREED:
- AGE OF PET: 0 - 3
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Review of claims
I sent in 3 claims. I have heard about 2 of them. Nothing on the 3rd. It was for Apoquel.
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Amy
- BREED:
- AGE OF PET: 0 - 3
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Staff is very friendly and helpful
Staff is very friendly and helpful
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Lauren
- BREED:
- AGE OF PET: 0 - 3
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Highly recommend!
So easy to do, selections were easy to make & lots of choices
- INSURER:
Trupanion Canada
- POSTED: 05/24/2023
- BY: Bernice
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Iâm still waiting on claims approval for claims of which one is over a month past due.
Iâm still waiting on claims approval for claims of which one is over a month past due. When I speak to the customer support line they literally do nothing and say they have no ability to effect any change on the account. Additionally, the customer support staff do not apologize and sound like entitled 16 year old girls, it is all very unprofessional and poor business practice. Iâm still waiting for my claims reimbursementâ¦
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Elizabeth
- BREED: Savannah
- AGE OF PET: 7 - 10
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Iâve been a customer for many years
Iâve been a customer for many years
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Debbie
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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