5
out of 5
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5
out of 5
Verified
It was all taken care of so fast….
It was all taken care of so fast…..we had an issue with the invoice from the vet….not detailed enough and you contacted them and got it all squared away in no time at all!
- INSURER: Trupanion
- POSTED: 08/16/2021
- BY:
- BREED: Shetland Sheepdog
- AGE OF PET: 7 - 10
5
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5
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5
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5
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1
out of 5
Too long to process claims
They promised the claim would be process within 15 to 29 days. It has been has been 37 days and no updates. I have $2,700 in expenses and I haven’t received a dime. No feedback. If I don’t get my claim processed soon I will get all my premiums back plus legal action. I have had better pet insurance from another company and it looks like I need to go back.
- INSURER: Pets Best
- POSTED: 07/16/2021
- BY: Steve
- BREED: Doberman Pinscher
- AGE OF PET: 7 - 10
5
out of 5
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5
out of 5
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5
out of 5
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I have never been given a reason not to be pleased with Trupanion.
I have never been given a reason not to be pleased with Trupanion. You are easy to contact, day or night, and are always respectful and understanding.
- INSURER: Trupanion
- POSTED: 07/07/2021
- BY:
- BREED: Poodle
- AGE OF PET: Over 11 years