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I have the Pets Best "Best Wellness and Wellness" Plans. I had my 6 month old chihuahua spayed on Monday, 10/29/18. On Friday, 11-2-18, I got on my convenient Pets Best app which allows you to snap a pic of your invoice and upload it along with your claim. I did just that and it was super easy and so convenient! I love this app and how easy it is to navigate and submit claims or questions as well as gives you real time updates on the status of your claim(s). I got a confirmation of receipt the same day. The next Tuesday, on 11/6/18, I received an email stating the claim was processed and payment was already being electronically sent to my bank account! WOW! Talk about super fast....within 2 working days my claim was resolved! You can't beat that. Thank you for being so prompt in everything and for making the claims and reimbursement process so effortless. I am so pleased with Pets Best claims and customer service. My experiences so far have been excellent and I can't say enough about it. I highly recommend Pets Best to anyone who is really considering pet insurance.

When I got a new puppy in June 2018, I started researching pet insurance due to the increasingly ever-changing prices of veterinarian care. I chose to go with Pets Best for my puppy and my cat. First of all, this review is regarding my cat. My policy was effective Sept. 11, 2018. The day before on 9-10-18, the day before my policy was effective, i was frantically trying to get my cat in to see a vet as she was extremely sick. Long story short the next day, the day my policy was effective on 9-11-18, i had to make the gut- wrenching decision to put my fur baby down. Needless to say, I was devastated. On 9-12-18 I called Pets Best customer service to cancel my cat's policy and remove her. I spoke with Bryn. She was amazing! When I told her about having to put my fur baby down she was so compassionate and caring , it felt like she went through the experience with me. She expressed her condolences to me in a way that I felt so comforted and that is pure gold to someone who has gone through an experience such as that...especially after having lost two other fur babies within 2 years! She assured me to not worry about anything and that she would take care of everything and would promptly remove my kitty off my newly purchased plan and i would be issued a refund within a few days. It was effortless on my part and the refund was in my bank account withing 48 hours. I was so impressed! A few days later I received a wonderfully sweet condolence card from the customer care department at Pets Best with all of their representatives names signed on the card. Truly, I was touched. I shed a few tears. It meant a great deal to me. Thank you, Pets Best, so much for being so caring and compassionate and for treating me as though I were family. I most definitely recommend this company to anyone who is on the fence in deciding who to go with for their pet insurance needs. You will NOT be disappointed.

In all my dealings with ASPCA over the years I have found them to be nothing but professional and courteous. When contacting them they always without fail ask how the pet is doing and give that personal touch. I have no hesitation in recommending them to anyone requiring pet insurance

This is the best coverage I’ve had for our dog. Owning a dog and taking care of one is costly but you have helped elevate the cost. Thank you.

If you're looking for a reasonably priced insurance policy for your dog or cat, Nationwide is where they are at! They've really helped me in recovering some of the expenses I've incurred with my Great Dane. Dane are prone to health issues so I knew I wanted an insurance policy on her. Nationwide had a few options to choose from, based on what you can afford and what you are looking for as far as coverage. You do need to read all of the fine print on the different options, but that is true with ANY insurance policy you are looking for. I would recommend using them for your insurance needs.

I have had a very positive experience with how prompt the processing time has been. Each time I file a claim, the processing time seems quicker. I was so impressed with how easy it was to file, how kind representatives were when I had questions and how fast it's become to get reimbursement that I added my other two Greyhounds to have coverage.

Our situation was unexpected so I filed after the fact. I was told to expect 8 weeks for processing and payment and the check was in my mailbox in 2 weeks!

I submitted a claim for Charlie's dental cleaning. Within a week I received a check. Pets Best reimburses quickly and efficiently. I'm very happy with this insurance.

First experience was great! Submitted our wellness claim and within 72 hours I was reimbursed. Customer Service was very helpful and patient with all my questions before enrolling as well after enrollment.

Honestly, the thought of paying monthly for pet insurance seemed.....dumb! I mean everyone said so. But I can't express how great full I am I don't listen to other people, and that I have Nation Wide! I would be about 3k in debt right now if I didn't have them. My fur child, due to no fault of his own has had to go to the vet for illnesses. Nationwide makes filing a claim easy and fast and I've been paid back every cent they promised to cover under our policy! The staff is super friendly and easy to talk to. Anyone with a pet who doesn't have some kind of coverage I would say is just plain.....well dumb! Thank you nation Wide!