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Trupanion is the lifeline for my three Great Danes! Without Trupanion, I might not be able to get costly medical care; they would not be alive today! Unlike others without insurance, I can approve the costly, yet necessary medical care because I know Trupanion will pay 90%!

Every claim I submit I need to call your company several times. Then follow up with the same paperwork that I had already faxed to VPI. This claim I had to call many times and the doctor resent his notes. I was told to have Veterinarian call he did. The Veterinarian spoke to someone at VPI. The VPI rep did not have clear understanding of Veterinary medicine. The VPI rep could not even read my coverage plan correctly. She gave my Veterinarian wrong info about the type o policy coverage I have. Since the people at VPI processing, the claims do not have Veterinary education. They can’t comprehend veterinary medicine terminology. They read and/or heard a couple of words and ASSUME THEY CAN PUT A DIAGNOSIS ON MY DOG. Your employees claim that Jonas has Inherited Cardiomyopathy. They were not able to correctly understand Jonas’ diagnosis. This really should be against the law for you to misdiagnosis. When you have incompetent uneducated people processing claims this happens. Someone with more education should be looking and processing veterinary medical claims Jonas DOES NOT have In Inherited dilated cardiomyopathy at this time. YOUR company has put false diagnosis on him. Jonas does have Arrhythmia s during his heart beats. That is NOT THE SAME illness AS Inherited Cardiomyopathy. It’s very frustrating working with your company

Every claim I submit I need to call your company several times. Then follow up with the same paperwork that I had already faxed to VPI. This claim I had to call many times and the doctor resent his notes. I was told to have Veterinarian call he did. The Veterinarian spoke to someone at VPI. The VPI rep did not have clear understanding of Veterinary medicine. The VPI rep could not even read my coverage plan correctly. She gave my Veterinarian wrong info about the type o policy coverage I have. Since the people at VPI processing, the claims do not have Veterinary education. They can’t comprehend veterinary medicine terminology. They read and/or heard a couple of words and ASSUME THEY CAN PUT A DIAGNOSIS ON MY DOG. Your employees claim that Jonas has Inherited Cardiomyopathy. They were not able to correctly understand Jonas’ diagnosis. This really should be against the law for you to misdiagnosis. When you have incompetent uneducated people processing claims this happens. Someone with more education should be looking and processing veterinary medical claims Jonas DOES NOT have In Inherited dilated cardiomyopathy at this time. YOUR company has put false diagnosis on him. Jonas does have Arrhythmia s during his heart beats. That is NOT THE SAME illness AS Inherited Cardiomyopathy. It’s very frustrating working with your company

I love having Embrace Insurance for my baby. I've had it since she was 7 months old and it has been a blessing for the few expensive Vet visits we've had.

I cannot say enough positive things about Nationwide pet insurance. Had it not been for the insurance, I would have had to put my kitty down. From the customer service down to the coverage, I could not have asked for better support. I have been telling all my pet owner friends about this pet insurance because I truly believe you saved my kitty. Thank you!

I really appreciate your care for my lovely pup, Rogan. She is an active girl, as am I and I can rest assured knowing I have the best coverage available for her should anything happen.

Extremely pleased with everything about this policy. Never had a problem with a claim. Reimbursements are prompt, online claim form works well.

Zeus is continuing to improve from his ACL Surgery but still stiff sometimes. He has been swimming a couple of times for exercise as well as taking 10 minute walks. I am in hopes that he will completely regain the use of his leg without further complications to it and hoping that his other leg will not require surgery.

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Help me out when I had a Dire situation with my 16 week old puppy which cause me to run her to the hospital. I'm very glad I had insurance for her to help me out.