Professor D
It was easy to navigate, the information was enough for somebody with experience but for myself I needed more info so I engaged a rep via chat and Stephanie as well as Ali (I had 2 chats, Stephanie before signing up and Ali after), both were very good. So if I can suggest to have more information on the site or maybe have a section for first timers to pet insurance ird be great. Stephanie cleared everything up which I appreciated but I'd like to read things for myself. It's just a suggestion, otherwise my experience was 10 out of 10.
- INSURER:
Trupanion Canada
- POSTED: 05/24/2023
- BY: Nima
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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It was very informative and easy to understand.
It was very informative and easy to understand. Person was very eager to help.
- INSURER:
Trupanion Canada
- POSTED: 05/24/2023
- BY: Mona
- BREED: Maltipoo
- AGE OF PET: 0 - 3
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The only pet insurance to consider.
I donât worry about a thing. The ver submits their bill to Trupanion. I then get a notification from Trupanion stating they are reviewing the claim. yet another couple of days and I get notified that Trupanion paid 90% of the claim. Trupanion has made the worst situation, a beloved pet with cancer, easier to bear by paying the bill and with their gentle responses. You feel like you are never alone.
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Darlene
- BREED:
- AGE OF PET: 0 - 3
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Satisfied
Kenny was very helpful, courteous and professional
- INSURER:
Trupanion Canada
- POSTED: 05/24/2023
- BY: Lise
- BREED: Yorkiepoo
- AGE OF PET: 0 - 3
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Very simple to make a claim with very fast results
Very simple to make a claim with very fast results
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Megan
- BREED:
- AGE OF PET: 0 - 3
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I have had Trupanion for about 6 years now.
I have had Trupanion for about 6 years now. I have it for both of my dogs and so far I am very happy with them.
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Kelly
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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We have used Trupanion for several years and have received excellent service for our current dog and ones before her.
We have used Trupanion for several years and have received excellent service, for our current dog and ones before her. Their coverage has been greatly appreciated.
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Linda
- BREED: Chesapeake Bay Retriever
- AGE OF PET: Over 11 years
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Suzanne's comments
Only slight confusion experienced when the coverages are not known at the time of payment on the day of the service. Also, when an item was returned, it was difficult to follow the claim outcome report.
- INSURER:
Trupanion Canada
- POSTED: 05/24/2023
- BY: Suzanne
- BREED:
- AGE OF PET: 0 - 3
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Extremely happy with Trupanion??
So easy to send invoice and get reimbursed.
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Donna
- BREED:
- AGE OF PET: 0 - 3
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