Coverage and claim process is very impressive.
I have been very pleased with the coverage provided by Nationwide. I am really impressed with the streamlined and fast claim process in place. The only thing I would suggest is providing a means to contact a claim representative directly if there is a question. An email contact would be great because it may not always be convenient for a phone conversation. Thank you.
- INSURER:
Nationwide
- POSTED: 05/09/2020
- BY: MG
- BREED: Poodle
- AGE OF PET: Over 11 years
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My interactions with Trupanion personnel have always been friendly and professional.
My interactions with Trupanion personnel have always been friendly and professional.
- INSURER:
Trupanion
- POSTED: 05/09/2020
- BY: Francine
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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She was very professional and accommodating
She was very professional and accommodating
- INSURER:
Trupanion
- POSTED: 05/09/2020
- BY: Anthony
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
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I am very satisfied with how I was assisted during my phone call.
I am very satisfied with how I was assisted during my phone call.
- INSURER:
Trupanion
- POSTED: 05/09/2020
- BY: Jenny
- BREED: Miniature Poodle
- AGE OF PET: 7 - 10
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Very happy!
I could not be happier with the service I received from Nationwide for my Luna. It's very easy to submit the claims with fast response time. Excellent service!
- INSURER:
Nationwide
- POSTED: 05/08/2020
- BY: Lisa
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Fantastic Response from insurance
Fantastic response and quick turnaround
- INSURER:
Nationwide
- POSTED: 05/08/2020
- BY: Nitin
- BREED: Beagle
- AGE OF PET: 0 - 3
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Nationwide meets all my expectations.
Nationwide Pet Ins. seems to be a very efficient and competent company.
- INSURER:
Nationwide
- POSTED: 05/08/2020
- BY: Larry
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Amazing customer service
I spoke to several different pet insurance companies, but ended up going with Embrace. Most companies treated this simply as a transaction, but Shannon from Embrace treated this is if the pet was her own. She walked me through everything (what was covered, what is not, what are next steps, etc). This was my first time doing pet insurance, and would highly recommend
- INSURER:
Embrace
- POSTED: 05/08/2020
- BY: Branden
- BREED: English Bulldog
- AGE OF PET: 0 - 3
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Every staff member I've worked with at Trupanion is always so helpful!
Every staff member I've worked with at Trupanion is always so helpful! They are prompt with their responses to emails and processing claims couldn't be quicker and/easier!
- INSURER:
Trupanion
- POSTED: 05/08/2020
- BY: Tiffany
- BREED: Alaskan Malamute
- AGE OF PET: Over 11 years
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Very quick turn around.
Very quick turn around. I would love - in the future - to see the preventative care for our beloved pets to be covered, maybe at 50%. It would mean a lot. So far I am not recommending Trupanion to friends any longer, also because the costs skyrocketed in the years. However, i am happy with the claim experience.
- INSURER:
Trupanion
- POSTED: 05/08/2020
- BY: Maria
- BREED:
- AGE OF PET: 7 - 10
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