3
out of 5
Verified
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5
out of 5
Verified
Always get my concerns addressed in a timely professional manner.
Always get my concerns addressed in a timely, professional manner.
- INSURER: Trupanion Canada
- POSTED: 12/30/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
I was amazed that she followed thru by calling the Vet and called me back within 15 minutes
I was amazed that she followed thru by calling the Vet and called me back within 15 minutes
- INSURER: Trupanion
- POSTED: 12/30/2021
- BY:
- BREED: Havanese
- AGE OF PET: Over 11 years
3
out of 5
Verified
The coverage is good but claim process are long and hard to process.
The coverage is good, but claim process are long and hard to process.
- INSURER: Trupanion Canada
- POSTED: 12/30/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
The customer service is awesome!
The customer service is awesome!
- INSURER: Trupanion Canada
- POSTED: 12/30/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
2
out of 5
Verified
The amount of money you charge is absolutely insane.
The amount of money you charge is absolutely insane. I pay just as much for my 2 dogs as I do for my whole families health insurance. And I’ve n never once submitted a claim. Insanity. I’d be better off putting the money I put into this insurance into an envelope God forbid there’s an issue. Very disappointed.
- INSURER: Trupanion
- POSTED: 12/30/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Best pet insurance on the market hands down
Best pet insurance on the market hands down
- INSURER: Trupanion Canada
- POSTED: 12/30/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
1
out of 5
Verified
It took over two months to process two claims (because my vet wouldn't send Trupanion the veterinarian's examination notes) only for me to find out that Trupanion doesn't cover examination fees.
It took over two months to process two claims (because my vet wouldn't send Trupanion the veterinarian's examination notes), only for me to find out that Trupanion doesn't cover examination fees. It's ridiculous for me at this point to pay over $60 a month for Trupanion to hardly cover any of the general veterinary costs. I understand that it's to have a piece of mind if something terrible were to happen to my dog, but he is elderly and has some regular and consistent issues that can't/won't be covered by my plan because of the rules Trupanion has set in place. I really wish I had known about Trupanion earlier because then maybe I would be able to actually get money back (or at least more put towards the deductible) instead of Trupanion cherry-picking what they're actually covering. Very frustrating and unfortunate.
- INSURER: Trupanion
- POSTED: 12/30/2021
- BY:
- BREED:
- AGE OF PET: Over 11 years