Nothing submitted has been covered and we got blasted by the 30 day grace period that we weren't really paying attention too when we took our new puppy to the vet because of itchy paws.
Nothing submitted has been covered and we got blasted by the 30 day grace period that we weren't really paying attention too when we took our new puppy to the vet because of itchy paws. Only to come to find out that had we waited 2 more days, which we would have, then he would have allergy coverage for life. And now, he can never have an allergy claim submitted. We are thinking about cancelling the policy.
- INSURER:
Trupanion
- POSTED: 12/30/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Pleasant and knowledgeable
Pleasant and knowledgeable
- INSURER:
Trupanion
- POSTED: 12/30/2021
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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It was very simple to enroll
It was very simple to enroll
- INSURER:
Trupanion Canada
- POSTED: 12/30/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Claims processing is very fast and easy
Claims processing is very fast and easy
- INSURER:
Trupanion
- POSTED: 12/30/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I frequently recommend Trupanion.
I frequently recommend Trupanion. They have been there for us in some of most difficult times. Quick and easy claims support.
- INSURER:
Trupanion
- POSTED: 12/30/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Customer service and coverage.
Customer service and coverage. Although pricy, the Superior customer service reps and the amazing relationship with Vets in my city make this the best insurance.
- INSURER:
Trupanion
- POSTED: 12/30/2021
- BY:
- BREED: Poodle
- AGE OF PET: 7 - 10
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I have always found your represenatives friendly and helpful in answering my questions.
I have always found your represenatives friendly and helpful in answering my questions.
- INSURER:
Trupanion
- POSTED: 12/30/2021
- BY:
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: Over 11 years
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customer service seems dead elsewhere but not at Trupanion.
customer service seems dead elsewhere, but not at Trupanion...every time I speak with a representative, I end the call feeling much better than when I reached out...Alana's skill in this arena is exemplary...kudos to you all for practicing the art of listening and providing helpful suggestions/ideas while being friendly, professional and accurate...
- INSURER:
Trupanion
- POSTED: 12/30/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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First-time for animal insurance
Once I got to the Canadian site it was very easy to fill out.
- INSURER:
Trupanion Canada
- POSTED: 12/30/2021
- BY:
- BREED: Siamese
- AGE OF PET: 7 - 10
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No