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Thanks for your support ef5t7

Thank you for caring about my puppy and helping me through her claims.

Customer service reps are very friendly, but cannot resolve problems when you are being asked to re-send the same veterinary medical records that you’ve already scanned and submitted previously. I think owners should be able to contact the medical reviewers approving the claims to understand what the problem is with the information submitted to support the claim.

EASY TO FILL OUT PAPERWORK

very pleased with the communication and response. Prompt and excellent response to claims and questions.

I was recently a bad dog mom and bought a bone that was labeled for dogs at grocery store. I gave the bones to both my dogs while I cooked dinner thinking it would be similar to a marrow bone that they have all the time. Turns out I was completely wrong and both dogs are both bones. Roxy was throwing up bone fragments the next day so I took her to the vet immediately. Because I have nationwide insurance I was able to schedule an X-ray to make sure her bowl wasn’t perforated and start roxy on a round of antibiotics and antiemetic as a precaution. I really appreciate all the help from nationwide and it is a relief that when accidents happen I have insurance so my dog can have the best care.

The insurance is quite helpful when one is on a fixed income like myself. However sometimes I get confused that certain items are considered allergy areas even though I do not consider them as such.

Our experience with ASPCA has been excellent. Our plan is great--$30/month gets us reimbursed at 90 percent up through $15,000 with only a $250 deductible. This includes treatment for chronic conditions such as diabetes. We have had to take our kitty to the ER four times this year. Filling out the claims takes less than 2 minutes and we have been reimbursed with no hassle. Our experience is a testament to why we got pet insurance.

We have had this coverage since first having our dog join our family and have been pleased with the comprehensive coverage.

After my previous lab had so many health issues and we spent a small fortune in taking care of her, I researched pet insurance when we got Katie. We loved our first lab, Sandi, so much, we would have done whatever it took to keep her as healthy as we could. We lost her in 2009 due to a complication from a surgery we had undertaken to help her live a better life. She was just shy of 12. We were devastated. When we rescued our current lab, Katie at 14 months in 2010 I immediately purchased the the VPI insurance for her. It has been a life saver. Although the cost of the insurance has risen greatly, I believe it is still a necessary part of having her as a part of our family. I wouldn't be without pet health insurance in today's world. We love Katie as if she was our baby and would do anything for her. I have the both the accident coverage And the wellness coverage. Great insurance