I did not realize that your coverage was essentially catastrophic only.
I did not realize that your coverage was essentially catastrophic only. Need to reassess our involvement with Trupanion.
- INSURER:
Trupanion
- POSTED: 01/06/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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person who greeted me on the phone was kind.
person who greeted me on the phone was kind. patient. helpful.
- INSURER:
Trupanion
- POSTED: 01/06/2022
- BY:
- BREED: Australian Shepherd
- AGE OF PET: Over 11 years
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This was our first claims experience and it exceeded all our expectations.
This was our first claims experience and it exceeded all our expectations. Submitting claims was easy, they were closed quickly, and direct deposit payment was very quick. Thank you!
- INSURER:
Trupanion
- POSTED: 01/06/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Quick and easy
Easy to do. Quick response. All was very clear and user friendly. Pricing was good.
- INSURER:
Trupanion Canada
- POSTED: 01/06/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Allison was very helpful!
Allison was very helpful!
- INSURER:
Trupanion
- POSTED: 01/06/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Although a little pricey they are very efficient and never any problems with claims
Although a little pricey, they are very efficient and never any problems with claims
- INSURER:
Trupanion
- POSTED: 01/06/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Too few ailments covered plus monthly fee has risen by 75%!
Too few ailments covered plus monthly fee has risen by 75%!!!
- INSURER:
Trupanion
- POSTED: 01/06/2022
- BY:
- BREED: Shih Tzu
- AGE OF PET: Over 11 years
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Everyone is very polite and they are always able to answer my questions
Everyone is very polite and they are always able to answer my questions
- INSURER:
Trupanion
- POSTED: 01/06/2022
- BY:
- BREED: Pomeranian
- AGE OF PET: Over 11 years
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Trupanion has been amazing, quick and caring.
I am so happy I purchased the Trupanion insurance. The staff are caring and very quick at filling the claims. Almost losing your fur baby is so hard but the stress over the cost is so difficult but having piece of mind with animal insurance is wonderful. I will recommend this insurance to everyone I speak to.
- INSURER:
Trupanion
- POSTED: 01/05/2022
- BY: Sheri
- BREED: Jack Russell Terrier
- AGE OF PET: Over 11 years
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Avoid PETS BEST
Shifted from FIGO to Pets Best after FIGO changed underwriters and raised premiums for less service. This was a mistake, Pets Best have paid nothing on every claim, from regular checkups to non wellness appointments. Worse of the usual Insurance crap, finding every little technical wording to deny everything, what the hell am I paying for if you find some excuse to deny every claim. I'm not a pet owner whose at the Vet every 2 weeks nor is my dog sick often, basic kind of nail bed infection or issue with a tooth kind of visits.
Took 6 WEEKS to even process my latest claim and denied everything, half of which under "wellness" checks not covered even though the vet bill clearly states Non Wellness visit, now I have to ring them and argue with some poor phone worker about all this stuff AGAIN. Waste of time, avoid Pets Best at all costs.
- INSURER:
Pets Best
- POSTED: 01/05/2022
- BY: Brenton
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: 7 - 10
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