Excessive emails yto start a claim
Every time we have a claim with Healthy Paws there is always excuses. They claim to never receive the email when I receive a email telling me the claim was received. Or the email claim was "smudged" or eligible. Problay have had 5 claims and have had problems on all of them. After hours spent on the phone I usually get them resolved but I have no more patience.
- INSURER:
Healthy Paws
- POSTED: 01/06/2022
- BY: Robert
- BREED: American Staffordshire Terrier
- AGE OF PET: 7 - 10
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Some information lacking.
You would have gotten a 10 if you would have included information about the ¡§breeders option¡¨ in your description of coverage. Otherwise, it was good.
- INSURER:
Trupanion
- POSTED: 01/06/2022
- BY:
- BREED: Gordon Setter
- AGE OF PET: 7 - 10
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Always easy to submit a claim and the turnaround time to process is super fast!
Always easy to submit a claim and the turnaround time to process is super fast!
- INSURER:
Trupanion
- POSTED: 01/06/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Always fabulous service.
Always fabulous service. Have NEVER had a problem or issue with Trupanion. Every agent has ALWAYS been willing and able and excited to help and care!
- INSURER:
Trupanion
- POSTED: 01/06/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Trupanion handled my claim swiftly and completely.
Trupanion handled my claim swiftly and completely.
- INSURER:
Trupanion
- POSTED: 01/06/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Quick to deal with it for us.
Quick to deal with it for us. Worked directly with our vet. Settled fast. Appreciated the email updates.
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I have monthly prescription medication submittals and never have an issue.
I have monthly prescription medication submittals and never have an issue. Thanks!
- INSURER:
Trupanion
- POSTED: 01/06/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Trupanion has not been forthright and above board about endorsements.
Trupanion has not been forthright and above board about endorsements.
- INSURER:
Trupanion
- POSTED: 01/06/2022
- BY:
- BREED: Collie
- AGE OF PET: 7 - 10
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