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3

out of 5

Verified

Excessive emails yto start a claim

Every time we have a claim with Healthy Paws there is always excuses. They claim to never receive the email when I receive a email telling me the claim was received. Or the email claim was "smudged" or eligible. Problay have had 5 claims and have had problems on all of them. After hours spent on the phone I usually get them resolved but I have no more patience.
  • INSURER: Healthy Paws
  • POSTED: 01/06/2022
  • BY: Robert
  • BREED: American Staffordshire Terrier
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Some information lacking.

You would have gotten a 10 if you would have included information about the ¡§breeders option¡¨ in your description of coverage. Otherwise, it was good.
  • INSURER: Trupanion
  • POSTED: 01/06/2022
  • BY:
  • BREED: Gordon Setter
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Always easy to submit a claim and the turnaround time to process is super fast!

Always easy to submit a claim and the turnaround time to process is super fast!
  • INSURER: Trupanion
  • POSTED: 01/06/2022
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Always fabulous service.

Always fabulous service. Have NEVER had a problem or issue with Trupanion. Every agent has ALWAYS been willing and able and excited to help and care!
  • INSURER: Trupanion
  • POSTED: 01/06/2022
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Trupanion handled my claim swiftly and completely.

Trupanion handled my claim swiftly and completely.
  • INSURER: Trupanion
  • POSTED: 01/06/2022
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Excellent

Excellent
  • INSURER: Trupanion
  • POSTED: 01/06/2022
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Quick to deal with it for us.

Quick to deal with it for us. Worked directly with our vet. Settled fast. Appreciated the email updates.

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5

out of 5

Verified

Quick and easy!

Quick and easy!
  • INSURER: Trupanion
  • POSTED: 01/06/2022
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

I have monthly prescription medication submittals and never have an issue.

I have monthly prescription medication submittals and never have an issue. Thanks!
  • INSURER: Trupanion
  • POSTED: 01/06/2022
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

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4

out of 5

Verified

Trupanion has not been forthright and above board about endorsements.

Trupanion has not been forthright and above board about endorsements.
  • INSURER: Trupanion
  • POSTED: 01/06/2022
  • BY:
  • BREED: Collie
  • AGE OF PET: 7 - 10

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