We bought this policy over 10 years ago when our Toby was just a pup.
We bought this policy over 10 years ago when our Toby was just a pup.
We continued to pay premiums with no claims in those 10 years, we had a healthy pup. While I started to second guess our need for the insurance those thought were put to rest last year
2020 was terrible and one of the worst things was, a car hit our toby.
Well over 11 THOUSAND dollars in emergency vet bills later, we only paid 2 thousand dollars.
We were sold on the policy, but recent events completely sold us on the company.
This past 2 months we spent another 3 thousand dollars on dental work.
We found out that emergency vet never x-rayed Toby's face after direct impact with the car's tire. On a routine check up, his regular vet discovered broken teeth below the gumline that needed extractions, a result of his accident that wasn't initially discovered. The extractions led to complications and colitis in Toby.
Mind you this is OVER A YEAR after the initial accident. Well I'm am pleased to say this company was so stand up about everything. After submitting a little documentation, they rolled it into the initial claim, and did not charge us another deductible. 90% of another 3K bill was covered. Not only is the company stand up, but EVERY SINGLE AGENT we've spoken to, was nothing less than kind, compassionate, responsive, and competent.
We couldn't be happier with Trupanion. It's the peace of mind , and financial security every pet owner needs!!!
- INSURER:
Trupanion
- POSTED: 01/08/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I chose a 10 because Trupanion has been there for me to offer peace of mind financially to help ease some of the acquired medical cost from having a sick buddy.
I chose a 10 because Trupanion has been there for me to offer peace of mind financially to help ease some of the acquired medical cost from having a sick buddy. I have had Trupanion since he was 10 months old and he is now 11. Claims are paid promptly and you have excellent customer service.
- INSURER:
Trupanion
- POSTED: 01/08/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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My shin tzu has been into the vet on many occasions and this insurance hasn't helped with any of the cost many has been for the same thing
My shin tzu has been into the vet on many occasions and this insurance hasn't helped with any of the cost many has been for the same thing
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Top shelf front line customer service
Pam was an excellent representative that knew how to communicate all available options. Also, she had a very conversational tone.
- INSURER:
Trupanion
- POSTED: 01/08/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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I did not get an explanation that I understood as to why it was denied.
I did not get an explanation that I understood as to why it was denied.
- INSURER:
Trupanion
- POSTED: 01/08/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Wonderful sent I n scan but receipt covered some of it up.
Wonderful, sent I n scan, but receipt covered some of it up. So I had to send again. My fault
- INSURER:
Trupanion
- POSTED: 01/08/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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No Worries!
We knew from the beginning of getting Riley that she would love to eat everything and anything. She has gotten into some things that warranted visits to the vet. Healthy Paws was quick and easy to upload vet documents to get money back from the bills. We didn't have to worry about expensive vet bills because we knew we could get most of the money back with the insurance. We had to front the money for the visits, but within about a week our claims came back and money was direct deposited into my bank. We are glad we invested in this insurance for our dog and will add any future dogs to our plan!
- INSURER:
Healthy Paws
- POSTED: 01/07/2022
- BY: Rachael
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Doesn’t get better than this! Thanks Trupanion!!
Such wonderful service! Trupanion has paid 90% of my bill before we left the parking lot yet again! Wonderful service!! Thanks again!!!
- INSURER:
Trupanion
- POSTED: 01/07/2022
- BY: Debbie
- BREED: Papillon
- AGE OF PET: Over 11 years
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Quick review and approval
I did a lot of research and Healthy Paws was the best for us. When our cat had to be scoped at the ER vet, we filed a claim and got an approval notice in just a few days. The process was very easy and quick!
- INSURER:
Healthy Paws
- POSTED: 01/07/2022
- BY: Mary
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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