Awful!
I had insurance for years without a claim. Last month, my credit card on file had a new expiration date and did not go through. My policy was canceled. I was told they emailed me (I searched my email account and only an email from 2 years prior came up), and mailed me - which I did not receive, I called to get it reinstated and they won't do it. My dog is now 6 years old and they can't even create a new policy. Awful!
- INSURER:
Healthy Paws
- POSTED: 08/31/2023
- BY: Jackie
- BREED: Australian Labradoodle
- AGE OF PET: 4 - 6
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Awful felonious company
The hidden way that 10% is applied to the deductible effectively profiting Trupanion and making the deductible higher while also intentionally taking claims out of order so they pay less is morally, ethically wrong and this is an awful company. Do not use them.
- INSURER:
Trupanion
- POSTED: 08/30/2023
- BY: Anna
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Fabulous company
My vet suggested lemonade and I have come to love the app. I will soon be moving my home and auto insurance over as well :-)
- INSURER:
Lemonade
- POSTED: 08/30/2023
- BY: Courtney
- BREED: Domestic Short Hair
- AGE OF PET: 0 - 3
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Bella's Insurance Company
First time I have ever purchased pet insurance and I am happy with the company I have chosen, Pets Best. They have been very easy to work with and very easy to contact on the phone if I need to. Their doctors are available any time you need them as well, to ask questions or help with anything. The claims process is very easy as well and fair I think. Completely satisfied so far.
- INSURER:
Pets Best
- VETERINARIAN:
Bountiful Animal Hospital
- POSTED: 08/29/2023
- BY: Robyn
- BREED: Cane Corso
- AGE OF PET: 0 - 3
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Mr
Healthy Paws is fantastic. It takes two minutes to file a claim and they are processed quickly and fairly. Highly recommend.
- INSURER:
Healthy Paws
- POSTED: 08/29/2023
- BY: Cory
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Roxy's disc rupture
Our dog had a disc rupture. One second she was chasing her ball, the next her right leg was paralyzed. The staff at Healthy Paws were very kind, answering all my questions about my policy. They covered almost all of Roxy's surgery, and yesterday said Roxy's post - surgery rehab will be covered if she needs it. I am so grateful.
The premiums are very reasonable, and worth every dime. Save your family from having to make a terrible choice because of the cost of emergency care, and get Healthy Paws insurance for your pet!
- INSURER:
Healthy Paws
- VETERINARIAN:
Katharine Bibi, Blue Pearl Kirkland
- POSTED: 08/29/2023
- BY: Eileen
- BREED: Dachshund miniature - smooth coat
- AGE OF PET: 7 - 10
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This insurance cheats you!
I have called and emailed over TWENTY TIMES, to get paid on a claim they say they approved M. They no longer respond to requests for assistance, causing an official complaint to the Department of Insurance. They actually keep saying my check is “in the mail”, them claim they cancelled it and sent another. And I’m enrolled in direct deposit! Why are they MAILING checks at all? Read the reviews—- they clearly suck. Do not buy HEALTHY PAWS.
- INSURER:
Healthy Paws
- POSTED: 08/29/2023
- BY: Lili
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Seamless Excellence: A Glowing Review of Healthy Paws Pet Insurance
Our neighbor's invaluable suggestion led us to Healthy Paws as we embarked on the journey of bringing home our beloved Havanese puppy, who has now blossomed into a vibrant 2 1/2-year-old. From the outset, the experience with Healthy Paws has been nothing short of exceptional. The process of submitting claims online has been remarkably seamless, a far cry from the complexities we've encountered with other pet insurance providers in the past. The efficiency of their communication and the swiftness of reimbursement have consistently left us pleasantly surprised.
In stark contrast to our prior experiences with various pet health insurance companies, which often proved to be sources of frustration, Healthy Paws has been a breath of fresh air. Their commitment to delivering prompt and hassle-free service has genuinely transformed our perspective on pet insurance. Without hesitation, we wholeheartedly endorse Healthy Paws to fellow pet enthusiasts who share the same deep affection for their furry companions and strive for nothing but the best in their care.
- INSURER:
Healthy Paws
- VETERINARIAN:
Village Square Woodside Veterinary Hospital
- POSTED: 08/29/2023
- BY: Kat
- BREED: Havanese
- AGE OF PET: 0 - 3
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Healthy Paws is the best
Within two days of my dog's surgery I submitted a claim to Healthy Paws. Within 24 hours after that I received a message saying my claim was being processed. Within two more days the message I received outlined the result of the process and the amount of reimbursement that would be coming to me. Today, no more than a week, if that, of submission, I received a check for an amount that made the monthly payments for insurance more than worth it. This kind of service is almost unheard of these days for anything, let alone an insurance claim of any sort. This company is the best.
- INSURER:
Healthy Paws
- VETERINARIAN:
Jo Keroes
- POSTED: 08/28/2023
- BY: Jo
- BREED: Labradoodle
- AGE OF PET: 0 - 3
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Great pet insurance!
Healthy Paws is very helpful in case of emergencies with my dog. The process to open a claim is very seamless (you just upload copy of itemized receipt which your vet can provide to you). They process the claim within few days and usually reimburse you without any questions!
- INSURER:
Healthy Paws
- POSTED: 08/28/2023
- BY: Alex
- BREED: Chihuahua
- AGE OF PET: 4 - 6
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1 comments
POSTED: | BY: The Healthy Paws Team
We understand there are times a policyholder's credit card used on the policy could be lost, compromised by fraud or that there may be a change in bank accounts, expiration date, etc. When an account goes into suspension due to the fact that we are unable to bill the card on file, we make every effort to keep policyholders up to date and informed about the status of their accounts. Multiple notices are sent via email, and a Notice of (upcoming) Cancellation is sent out via regular post as well. There is also an automatic grace period taken into account. However, at the end of the grace period, if we do not hear back from the primary account holder (prior to the cancellation effective date) the account is canceled. In order to provide our coverage with no annual or lifetime caps for all pets enrolled with us, we offer plans based on the pet’s information and claims payout in each state. Since your pet fell outside the enrollment guidelines in your state, we could not re-enroll your pet.