5
out of 5
Verified
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5
out of 5
Verified
so far my experience has been simple informative and hoping if I need to use the insurance for Oliver it will be the same experience.
so far my experience has been simple, informative and hoping if I need to use the insurance for Oliver, it will be the same experience.
- INSURER: Trupanion
- POSTED: 05/25/2023
- BY: Teresa
- BREED: Mixed breed
- AGE OF PET: 0 - 3
5
out of 5
Verified
So happy I got the service
Always fast smooth claim processing. No surprises no mistakes. Been excellent to deal with. So happy. I got the service.
- INSURER: Trupanion Canada
- POSTED: 05/25/2023
- BY: Jan
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Great option for pet lovers!
Straightforward and easy!
- INSURER: Trupanion Canada
- POSTED: 05/25/2023
- BY: Stephen
- BREED: Mixed breed
- AGE OF PET: 0 - 3
5
out of 5
Verified
Feeling satisfied and grateful!
Submitted the invoice and the answer came clear and fast! Thank you!
- INSURER: Trupanion Canada
- POSTED: 05/25/2023
- BY: Murilo
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
The Joy of Interacting with a Polite, Re
The agent who took the call .. processed the information.. answered the questions and executed the contract was superb ! Professional .. helpful⦠knowledgeable.. and patience
- INSURER: Trupanion Canada
- POSTED: 05/25/2023
- BY: Mary
- BREED: Poodle-Standard
- AGE OF PET: 0 - 3
1
out of 5
CLAIMS DENIED
i have filed 2 claims, one for a UTI that was denied as they stated it was a pre-existing condition as our dog had had one 5 months prior. Not sure how that is pre-existing as it isn't for a human - you sometimes just get them. The other one was for a sprain and again denied. Our dog jumped up to get a squirrel that ran up a tree and came down and landed wrong and hurt her leg. She was not seen by the vet just a phone call, they just gave her anti inflammatory and 7 days later was fine. 8 months later (last week) she was running and stepped into a hole and sprained her wrist on the same leg - CLAIM DENIED!!!! PRE EXSITING CONDITION. Not sure how a sprain qualifies for that but for them it does. been paying 70.00 a month for about 8 months and have got nothing. She was diagnosed with arthritis now so denying this as well. Don't waste your money!
- INSURER: Lemonade
- POSTED: 05/24/2023
- BY: Sandi
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
5
out of 5
Verified
Very grateful
When I found out my dog was going to need surgery, I was worried at first before I submitted a pre approval. I was surprised at how fast and easy it was. I was approved right away. My dog had his surgery yesterday and is home. If I'd wasn't for Trupanion I really don't know what I would have done Thank you Trupanion you are awesome
- INSURER: Trupanion
- VETERINARIAN: Dr Jones Tropicana Animal Hospital
- POSTED: 05/24/2023
- BY: Cathy
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 0 - 3
2
out of 5
Cheap and useless
The rates are inexpensive alright, but when it comes to reimbursement, they will get very creative in making excuses to not pay. After weeks of back and forth with the claim specialists, my claim finally got $0 reimbursement, and the reasons were ridiculous. I do NOT recommend the provider.
- INSURER: Furkin
- POSTED: 05/24/2023
- BY: Nikolai
- BREED: Jack Russell Terrier
- AGE OF PET: 0 - 3
5
out of 5
The best - Pets Best!!
I have had insurance coverage through Pets Best for all 3 of my dogs for three years now, and thankfully have never had to file a claim until now. Prior to Pets Best, I had coverage through a different provider and I am happy to say that the claim process with Pets Best has far exceeded the claim process I have experienced with this previous provider! The process couldn't be made any easier! My dog recently came down with a bad case of Pancreatitis that landed him at the emergency vet hospital with a large unexpected bill. Within less than a week of submitting my claim online (which was super quick and easy with no headache involved - just uploaded my itemized invoice), Pets Best had already reimbursed me for the entire bill minus my deductible and co-pay with no questions asked. Even better, they did so through ACH instead of check which made it even faster. The full amount was in my account within 10 days of submitting the claim. I am so pleased with the service I have received with Pets Best and will be recommending them to everyone I know. From Oakley and I both, thank you Pets Best!
- INSURER: Pets Best
- VETERINARIAN: Animal Emergency Hospital of Bel Air, MD
- POSTED: 05/24/2023
- BY: Breanna
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10