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When our puppy got a mystery something, we didn’t have to worry about the cost it would take to figure out how to make him better. The reliability of the insurance keeps my dog healthy, and helps his humans also keep a healthy attitude!

Sitting in the ER with our other Yorkie Lewie I had time to reflect on what a fantastic decision we made going with Nationwide pet insurance. Recommend you every chance I get. The peace of mind is worth every penny. Thank you for helping me see to it that Doodad and Lewie live long healthy happy lives!

My experience so far has been exceptional. Customer service staff are always pleasant, responsive and very helpful. Claims are a breeze to make with the app particularly. If there is any little glitch like once the pic did not come out well, they are a phone call away. never a wait, and I just emailed the bill and it was added to the claim immediately. Turn around time was before was about 2 weeks. 90% covered after the deductible as agreed upon. Highly recommended and as a matter of fact, I did, and my girlfriend now has her little doggy covered.

I have been with them since I got my two pups that are now three. They have been great until I tried to change coverage at my yearly renewal. In order to change coverage within the company you have to cancel the current plan. So no pre exhausting conditions are covered on the new plan that the older out of date plan did cover. Their plans changed so much that when I went to look at the new plans I would have been saving over $100 but was not eligible if I wanted my pets history to carry over. They do not reward loyalty or offer current members new discounts. Customer service was trash. They just kept repeating themselves and refused to take my concerns to management.

I am very satisfied with the reimbursement made by Nationwide and their process in filing and payment of claims! Much better coverage than with VIP, the predecessor insurance company.

I have been pleasantly surprised at the excellent service I have received. Reimbursement has been quick and complete.

Love Nationwide Pet Insurance! This is my second time having a pack of dogs. My first crew was 3 girls and I had them- from first dog to last- about 18 years. I didn't have insurance for them- looking back now, I can't think why not! (I think I could've purchased a new car with all the extra vet expenses...) I just recently got dogs again (2 dogs, a boy and a girl- after taking a 2 yr break) and the breeder we got them from recommended Nationwide. We sort of signed them up on a whim- or just to see what it was like for a year. And boy! am I glad I did! I've had excellent service, no hassles, and financial help with: fixing both both dogs, shots, meds, and with what looks to be an ongoing allergy problem with one of my dogs. It's really well worth it- don't know why I thought we wouldn't need it. I also like the feeling of knowing Nationwide's got my back for taking my dogs in when I have a concern. There's no question now in my mind about being safe rather than sorry with my dogs. I love it. I love the peace of mind. I'm sold, I'll keep them on insurance for the rest of their lives.

The process was very smooth and went through without any issues. I didn't receive feedback from Nationwide about how our Veterinarian visited our house two days after the procedure for FREE of charge. I thought at minimum that I and or our Vet would have received a thank you. Regardless, I recommend your insurance to anyone I know.

I have always been satisfied with the timeliness of claims processing. However, I sent in two claims (for the same condition) on June 29th. One was processed and closed, but the other is still open. I hope this will be completed shortly.

Nationwide has provided great coverage for my dogs this year and the claims process has been extremely easy. The company has great customer service, if you ever have a question or need assistance with your policy. I would recommend any pet owner to insure with Nationwide.