Find and read reviews with confidence

Healthy Paws is such an easy, affordable and caring company to work with. I have had several claims with my fragile little Peanut(Shih Tzu). I had him at the vet 3 times in a week and each claim was processed on the very next day! I have already received my first reimbursement check and it's been less than a week. Thank you Healthy Paws!

Before getting Truepanion for my puppy, I had another insurance company. I won't name names, but it starts with an "E." That company did everything they could to get out of paying for my pup's claims. After four different claims being rejected I switched to Truepanion. Not only do they pay for the claims, but their customer service is very good. I just submitted a claim last week for my dog's $2,000+ surgery. They've already emailed me that they are processing the claim. I can't recommend them enough!

Before getting Truepanion for my puppy, I had another insurance company. I won't name names, but it starts with an "E." That company did everything they could to get out of paying for my pup's claims. After four different claims being rejected I switched to Truepanion. Not only do they pay for the claims, but their customer service is very good. I just submitted a claim last week for my dog's $2,000+ surgery. They've already emailed me that they are processing the claim. I can't recommend them enough!

This is my first time to have pet insurance although i have owned dogs my whole life. i recently bought a shitzu puppy and decided to get insurance. i researched on line and found Healthy Paws. It is the best thing i could ever do for me and my puppy. Healthy paws has been terrific as my baby had stomach issues and i had claims not long after getting the insurance. the customer service is excellent and they are open 7 days a week. you are emailed immiediately verifying they received your claim. you are emailed again with explanation of benefits and payment information. you receive the check really fast. they follow up with emails inquiring about your pet which is a really nice gesture. i am grateful i have this insurance and want to thank Healty Paws.

Awesome follow up.

I had several questions regarding a recent claim for heart disease. I spoke with Kendra who was very nice and helped me with all my questions. I thought of even more questions hours later and luckily spoke to Kendra again. She remembered me and my dog's illness and was able to help answer all my questions. I can't say enough about Pets Best excellent customer service and how much they truly do care!

Petsbest has been a great insurance, but in 3 months my insurance for my dog and cat has shot up from 378 to $570! And I haven't had any serious issues with either animal. This is unacceptable to me. Wouldn't recommend due to high rates.

Loved the service I got from ASPCA Pet Insurance. Kai has a heart murmur and until we got it checked out I was not sure how bad it was. It turned out to be minor and I am very relieved. I sent the claims for the vet services and they were paid very quickly.Thank you

Embrace has provided us with everything they promised when we signed up. Little did we know that our 10 week old puppy would have severe orthopedic issues, but with security of having pet insurance like embrace we know we can afford the best care for our dog. They always cover what they say they will, I have never had to challenge a claim, and they are very efficient in refunding the money back into my bank account. My most important tip is to get the orthopedic exam and waiver to the vet as soon as possible.

I work for a large health insurance administrator so I'm familiar with and was expecting the usual 'insurance company runaround' when it came time to submit my dog's $2,100 cancer claim. Boy was I surprised to get the notification that my claim was approved and the check was on its way just two weeks after submitting the paperwork. This is the best customer service and claim processing I've seen in over 12 years in the industry -- bravo Trupanion!!!