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Claims are handled promptly and expeditiously.

Overall process claims. Customer service representatives are very helpful.

Trupanion has always been very easy to deal with

Trupanion is always very helpful and fast. Its a pleasure to work with anyone on the team and its always easy to get a response.

My claims are easy to make and taken care of promptly.

Figo seemed like a great deal for my first year but they recently raised my monthly rate from $30,00 a month to $67.00 a month. I did not get ANY notification that they were raising the rate and the only reason I noticed is because I went in my app to check on a claim and was looking at all the options on the app. They told me the raise in rate was due to higher vet fees in the state where I live which I don't understand as my particular veterinarian's fees are not going up. It's a new insurance company and I think they are an absolute scam to rope you in and then charge you higher fees. Happily switching to new company.

I love working with Nationwide for Maxwell's Pet Insurance. They were easy to set up when we brought him home as a puppy and claims are proceeded quickly!

The best investment I have ever made. I adopted an Akita who has many medical issues, and I have never had an problem with the abundance of claims I have turned in. I tell anyone with a fur baby about how wonderful this insurance is.

Friendly and helpful

I only wish my health care claims process was as outstanding as trupanion. Staff are all lovely and , process is easy and payment is swift. The best!